Konica minolta - 12 years- Awesome product, Love it, great support that outshadows= Panasonic - 8 years, tech suport must get a kickback for how many main control boards they tell you to replace during troubleshooting as they read out of thier manuals, which is the same as Ricoh- 6 years - and their tech support and DSM for this area are a Joke. Looking at taking on Muratec or Samsung as second line and so far Samsung's requirement for picking up warranty service for our terittory would change our "business" model and their Rep doesn't know how to return phone calls makes the Muratec line look shiny by comparison.
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