Hello,

I have a canon imagepress C6000 that is giving me a jam error on unit B section D when in fact it has no Jam. I am not sure if its the sensor gone bad, disconnected or what. I can't find the right part number or nothing related to it on the service manual. I have cleaned, cleared, disconnected, repowered, and anything in between that I can think of to the machine but the jam will not go away. If aanything a direction to where in the service manual or a part number so I can order and replace (it may not need to be replaced and be something else that I am not familiar with) the machine has been down going on two weeks now.