irc3080

[Jerrygbs]

I have a customer who has a new Lenovo laptop with windows 8.1. I set him up to print 3 weeks ago and now he can not print using ufrII,pcl6,ps or any of the older pcl versions. 2 laptops with other windows os work just fine , any help in this matter would be appreciated.

[teckat]

I have a customer who has a new Lenovo laptop with windows 8.1. I set him up to print 3 weeks ago and now he can not print using ufrII,pcl6,ps or any of the older pcl versions. 2 laptops with other windows os work just fine , any help in this matter would be appreciated.

============================

remove all drivers and re-install

Canon U.S.A. : Support & Drivers : Color imageRUNNER C3080

[Canon345]

I have my first case of this this week. I think a visit to printmanagement.msc for some deleting is needed.