Canon Advance C7055: " cyan toner drop many dot on prints " Please help

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  • digitalpressvietnam
    Technician

    50+ Posts
    • Jun 2012
    • 51

    #1

    Canon Advance C7055: " cyan toner drop many dot on prints " Please help

    Cyan toner drop many dot on prints. I replaced Cyan drum unit and developer unit from another machine working good, but not change. Please help me
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon Advance C7055: " cyan toner drop many dot on prints " Please help

    Originally posted by digitalpressvietnam
    Cyan toner drop many dot on prints. I replaced Cyan drum unit and developer unit from another machine working good, but not change. Please help me


    ******\/
    Toner dropping on copies. :-(

    Vacuum the entire sub hopper assembly for the particular color that is dropping the toner, (or replace the sub-hopper unit), also insert a new toner bottle and developing assembly.
    In most cases, the toner was contaminated and affected the sub hopper unit and developing assembly.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • digitalpressvietnam
      Technician

      50+ Posts
      • Jun 2012
      • 51

      #3
      Re: Canon Advance C7055: " cyan toner drop many dot on prints " Please help

      Could you please show me the Sub-hopper unit and how to remove ?

      Comment

      • digitalpressvietnam
        Technician

        50+ Posts
        • Jun 2012
        • 51

        #4
        Re: Canon Advance C7055: " cyan toner drop many dot on prints " Please help

        When I remove Developing assembly, I saw cyan toner on the catch sheet as below image

        toner catch sheet.jpg

        Do you think that cause of toner collection sheet bias ???

        Comment

        • vigour
          Service Manager

          1,000+ Posts
          • Aug 2010
          • 1038

          #5
          Re: Canon Advance C7055: " cyan toner drop many dot on prints " Please help

          That is a possible cause of your problem, all you need to do is wipe it off and test.
          If that works you are lucky
          If it does not work, then you have much bigger problems, and you have to follow teckats instructions

          Comment

          • GasMask
            Technician
            • Sep 2015
            • 15

            #6
            Re: Canon Advance C7055: " cyan toner drop many dot on prints " Please help

            hi

            if the toner has expired then the process breaks down and toner begins to scatter.

            must look at the toner and replace the sub hopper \dev and fresh toner.

            or the problem will return.

            (had issue on iradv 9000) major strip out and in the end it was the Toner.

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