canon C2020 error code E025-0200

[markndreu]

can you help me
I have clear all hopper cyan

[ernesto]

can you help me
I have clear all hopper cyan

it seems fine work.....

E025 0200 05 Title Toner Supply Motor (C) lock detection
Description After turning ON the motor, the rotation sensor does not detect
although a specified period of time has passed.
Remedy Overload of the motor or motor failure
1. Check conduction of FU9 on the DC Controller PCB (UN09).
2. Check the harness/connector between the DC Controller
PCB (UN09/J24) and PS08.
3. Replace the DC Controller PCB (UN09)
4. Check the Hopper Unit (C).
5. Replace the Hopper Unit (C).


I think that cian hopper unit is the problem.....

[rayjeek]

Im my case it was E025-0100 last week on IRAC2020 as well. I vacuumed the Magenta hopper and replaced CYM drums which were much over life (215%) to resolve problem.

However, resolution from other post for this problem was to replace cable harness from DC controller to the Toner feed assy.

Good Luck and feeback!!

[ss12]

Another thing that can cause this issue is the drum holders which have been modified.There is a bulletin regarding these error codes