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Technician
- Rep Power
- 34
CLC 5100 error code
Hi, all
Could someone pls provide Canon CLC 5100 error code list? Thanks in advance!
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Technical Support Manager
50+ Posts
- Rep Power
- 34
error codes list
Displayed code
Detection timing
Remedial action
E000
Insufficient temperature rise of fixing unit when power is turned ON
0001
When the temperature of the fixing belt main thermistor failed to reach 50 deg C within 120 sec. after the fixing belt temperature regulation has started
Check for broken or disconnected heater wires.
Checking Disconnection of the Connector in the Thermistor Wiring.
Replace the fixing belt unit. Replace the fixer. Replace the IH power supply PCB and AC driver PCB. Replace the DC controller PCB 2 (MAISY).
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
0101
When the temperature of the pressure belt main thermistor failed to reach 50 deg C within 120 sec. after the pressure belt temperature regulation has started
Check for broken or disconnected heater wires. Replace the fixing belt unit.
Checking Disconnection of the Connector in the Thermistor Wiring.
Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY).
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
E001
Abnormally high temperature rise of fixing unit (circuit trouble)
0001
When the fixing belt main thermistor has detected a high temperature (ASIC detection)
Check the connection of the connector in the thermistor wiring (wire-pinching, disconnection).
Replace the fixing unit. Replace the IH unit, halogen heater, fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY).
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
0002
When fixing sub-thermistor 1 has detected a high temperature (ASIC detection)
0003
When fixing sub-thermistor 2 has detected a high temperature (ASIC detection)
0101
When pressure main thermistor has detected a high temperature (ASIC detection)
0102
When pressure sub-thermistor 1 has detected a high temperature (ASIC detection)
0103
When pressure sub-thermistor 2 has detected a high temperature (ASIC detection)
E002
Insufficient temperature rise of fixing unit
0002
When the fixing main thermistor fails to reach 80 deg C within the prescribed period of time after reaching 50 deg C during warm-up
Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY).
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
0003
When the fixing main thermistor fails to reach 110 deg C within the prescribed period of time after reaching 80 deg C during warm-up
0004
When the fixing main thermistor fails to reach 130 deg C within the prescribed period of time after reaching 110 deg C during warm-up
0005
When the fixing main thermistor fails to reach 150 deg C within the prescribed period of time after reaching 130 deg C during warm-up
0006
When the fixing main thermistor fails to reach 170 deg C within the prescribed period of time after reaching 150 deg C during warm-up
0101
When the pressure main thermistor fails to reach 80 deg C within the prescribed period of time after reaching 50 deg C during warm-up
0102
When the pressure main thermistor fails to reach 100 deg C within the prescribed period of time after reaching 80 deg C during warm-up
E003
Fixing unit low temperature trouble
0001
When the fixing main thermistor has detected a temperature below 130 deg C for the prescribed period of time after standby
Checking Disconnection of the Connector in the Thermistor Wiring.
Replace the fixing belt unit. Replace the fixer and AC driver PCB. Replace the DC controller PCB 2 (MAISY).
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
0002
When the pressure main thermistor has detected a temperature below 50 deg C for the prescribed period of time after standby
E004
Fixing unit protection circuit trouble
0101
When there is a short-circuit detection error in the halogen heater (ASIC detection)
Check the connection of the J114 jack of the AC driver PCB, and replace the AC driver PCB (triac short).
Replace the Pressure heater.
Replace the Fixing unit.
Replace the DC controller PCB 2 (MAISY).
0201
When the difference in temperature between the front and back of the fixing belt is higher than the rating
Replace the fixing belt unit. Replace the DC controller PCB 2 (MAISY).
0202
When the difference in temperature between the center and front of the fixing belt is higher than the rating
0203
When the difference in temperature between the center and back of the fixing belt is higher than the rating
0204
When the difference in temperature between the front and back of the pressure belt is higher than the rating
0205
Thermistor temperature difference error (combination unknown)
0301
When an overcurrent has been detected in the IH power supply PCB
Replace the IH power supply PCB. Replace the fixing belt unit.
0401
13 V trouble error
Check the connection of the connectors of the relay PCB, the IH power supply, the fixing thermoswitch, and replace the fixing unit (fixing thermoswitch OFF), the relay PCB, and the IH power PCB (blowout of the FU261).
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
0501
Fixing main thermistor or fixing sub-thermistor 1 or 2 connection error
Check the connections of the fixing belt unit connectors. Replace the fixing belt unit.
0502
Pressure main thermistor or pressure sub-thermistor 1 or 2 connection error
Check the connections of the pressure belt unit connectors. Replace the pressure belt unit.
0601
IH power supply ID error
Check the connection of the connectors of the IH power supply PCB J1009, the DC controller PCB 2 (MAISY) J109, and the relay PCB connector.
In the case of not being locked after turning ON the motor
0701
Relay OFF status error
Replace the relay PCB.
E007
Fixing belt or pressure belt deviation trouble
0001
Fixing belt deviation trouble (trouble in top belt displacement or in belt deviation sensor)
Replace the fixing unit.
0002
Pressure belt deviation trouble (trouble in bottom belt push-off or in belt deviation sensor)
Replace the fixing unit.
0101
Fixing belt home position detection error
Replace the fixing belt HP sensor. Replace the fixing deviation control motor, DC controller PCB 2 (MAISY) and fixing unit.
0102
Pressure belt home position detection error
Replace the pressure belt HP sensor. Replace the pressure deviation control motor, DC controller PCB 2 (MAISY) and fixing unit.
0201
Error of temporary prevention mode for full displacement of belt
(When a belt was displaced to the front side and could not move to the center, the displacement of the belt was not eliminated within one minute in the belt displacement temporary prevention mode.)
Replace the fixing unit.
0211
Error of temporary prevention of full displacement of belt
(When a belt was displaced to the rear side and could not move to the center, the displacement of the belt was not eliminated within one minute in the belt displacement temporary prevention mode.)
Replace the fixing unit.
9901
Abnormal displacement of the fixing belt (Full displacement of the upper belt, or abnormal condition of the belt displacement sensor)
Checking and replacing the fixing belt position sensor unit, replacing the fixing unit.
9902
Abnormal displacement of the pressure belt (Full displacement of the lower belt, or abnormal condition of the belt displacement sensor)
Replace the fixing unit.
9991
Top belt deviation control timeout error
Occurs when operation was not performed normally when COPIER > FUNCTION > FIXING > FX-UHP-S was executed.
9992
Bottom belt deviation control timeout error
Occurs when operation was not performed normally when COPIER > FUNCTION > FIXING > FX-LHP-S was executed.
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error code list
E008
Fixing unit end-of-life detection error
0001
Fixing unit end-of-life detection error
Occurs when the fixing unit end-of-life is detected or when the belt push-off temporary escape mode was executed but normal operation was not restored.
E009
Pressure belt pressure release error
0500
Pressure belt unit pressure release HP search error
Replace the fixing pressure release HP sensor. Replace the fixing pressure motor. Replace the DC controller PCB 2 (MAISY).
0501
Pressure belt unit pressure release timeout error
Replace the fixing pressure release HP sensor. Replace the fixing pressure motor. Replace the DC controller PCB 2 (MAISY).
0502
Pressure belt unit pressure timeout error
Replace the fixing pressure release HP sensor. Replace the fixing pressure motor. Replace the DC controller PCB 2 (MAISY).
E012
Drum ITB motor trouble
0001
Drum ITB motor fails to run.
Replace the drumITB moter.
Replace the DC controller PCB 2 (MAISY).
Replace the DCDC converter(38V).
0002
Drum ITB motor runs but then stops running.
0003
When the drum ITB motor fails to stop
E014
Fixing motor error
0001
Drum Unit / Faulty Connection of the Toner Receptacle
Replace the fixing motor, DC controller PCB 2 (MAISY), and DC/DC PCB (for fixing) 2 (38V).
0002
When the lock was disengaged after the motor was locked
E020
Drum/developer-related trouble
Concerning the first two digits of the details code in xx12 to xxD0
xx=01: Y
xx=02: M
xx=03: C
xx=04: Bk
xx20
ATR sensor trouble or a broken/disconnected wire. The drum unit is not installed properly or there is trouble in the unit.
Replace the drum unit (check its connections).
xx24
SALT sensor trouble or a broken/disconnected wire. There is trouble in the drum unit.
Replace the SALT sensor (clean it). Check the drum unit connections. Replace the drum unit.
xx25
SALT sensor trouble or a broken/disconnected wire. There is trouble in the drum unit. Deterioration in ITB.
Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).
xx30
ATR sensor trouble or a broken/disconnected wire. Incorrect setting of ATR sensor operation values. The drum unit is not installed properly or there is trouble in the unit.
Replace the drum unit (check its connections).
xx34
Sample images drawn by ATR control are not created. SALT sensor trouble or a broken/disconnected wire. There is trouble in the drum unit. Deterioration in ITB.
Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).
xx35
SALT sensor trouble or a broken/disconnected wire
Replace the SALT sensor (clean it).
xx40
Incorrect setting of ATR sensor operation values. ATR sensor trouble or a broken/disconnected wire. The drum unit is not installed properly (the copier cannot detect the drum unit) or there is trouble in the unit.
Replace the SALT sensor (clean it). Replace the drum unit (check its connections).
xx50
Incorrect developer density operation value which was set when the new drum unit was installed
Replace the drum unit (check its connections).
xx60
Incorrect developer density target value which was set when the new drum unit was installed (value is extremely low)
Replace the drum unit (check its connections).
xx70
Incorrect developer density target value which was set when the new drum unit was installed (value is extremely low)
Replace the drum unit (check its connections).
xx80
Density value is extremely high for the ITB surface reflectivity when the new drum unit was installed. SALT sensor trouble.
Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).
xx81
Density value is extremely low for the ITB surface reflectivity when the new drum unit was installed. SALT sensor trouble. Dirty ITB.
Replace the SALT sensor (clean the sensor window). Replace the drum unit (check its connections). Replace the ITB (clean it).
xx83
Trouble in detected ITB surface reflectivity rate (value is extremely high)
Replace the ITB (clean it).
xxA0
Measured value of the detected developer density is extremely low. Trouble in the ATR sensor. Trouble in the drum unit.
Replace the drum unit (check its connections).
xxB0
T/D ratio has dropped due to the drum unit end-of-life. Broken or disconnected wire in the ATR sensor.
Replace the drum unit (check its connections).
xxB2
T/D ratio is extremely high compared with when the new drum unit was installed.
Replace the drum unit (check its connections).
xxC0
Trouble in the supply of the toner from the toner cartridge to the developer. Too much toner is supplied to the developer. Broken or disconnected wire in the ATR sensor.
Replace the drum unit (check its connections).
xxD0
No toner is supplied from the toner cartridge to the developer. TCRG motor fails to run. An empty cartridge is being used. The toner supply port of the drum unit is damaged. Broken or disconnected wire in the ATR sensor.
Replace the toner cartridge motor. Replace the drum unit (check its connections).
E032
NE controller counter operation failure
0001
When the counter function of the NE controller does not work
Check the cable connections.
E110
Polygon error
1st line: Always 0
2nd line: Station where the error occurred (1: Y, 2: M, 3: C, 4: K)
3rd line: Main unit status when the error occurred (0: Activating, 1: Correcting the image position, 2: Changing the speed, 3: Operating steadily)
4th line: Polygon control status (0: Suspension, 1: FG rotation, 2: BD control 1, 3: BD control 2, 4: BD control 3, 5: BD control 4, 6: Phase locked)
05xx
An error simultaneously occurred to all colors.
It may be caused by the system higher than the power system.
(1)Check whether the harness is not removed.
(2)Replace the power unit.
(3)Replace the DC controller PCB 1 (IMG).
(4)Replace the harness.
(5)Replace the scanner unit.
0xx1
The polygon motor stopped, or polygon does not reach the specified number of rotations.
(1)Check whether the harness is not removed.
(2)Replace the scanner unit.
(3)Replace the harness.
(4)Replace the DC controller PCB 1 (IMG).
(5)Replace the power unit.
0xx2
A BD signal has never been detected.
(It may be caused by damage to the laser PCB/BD sensor or removal of the harness.)
(1)Check whether the harness is not removed.
(2)Replace the scanner unit.
(3)Replace the harness.
(4)Replace the DC controller PCB 1 (IMG).
(5)Replace the power unit.
0xx3
Detection cannot be performed after a BD signal was detected once.
(It may be caused by an error in the control system.)
(1)Check whether the harness is not removed.
(2)Replace the DC controller PCB 1 (IMG).
(3)Replace the scanner unit.
(4)Replace the harness.
(5)Replace the power unit.
0xx4
Polygonal control is not transferred appropriately.
(1)Check whether the harness is not removed.
(2)Replace the DC controller PCB 1 (IMG).
(3)Replace the scanner unit.
(4)Replace the harness.
(5)Replace the power unit.
0xx5
The phase is under control.
(1)Check whether the harness is not removed.
(2)Replace the scanner unit.
(3)Replace the power unit.
(4)Replace the harness.
(5)Replace the DC controller PCB 1 (IMG).
0xx6
An error occurred after "motor locked" was detected once.
(1)Check whether the harness is not removed.
(2)Replace the scanner unit.
(3)Replace the power unit.
(4)Replace the harness.
(5)Replace the DC controller PCB 1 (IMG).
E193
0001
Initializing error of the image ASIC on the DC controller PCB 2 (IMG)
Replace the DC controller PCB 2 (IMG).
E194
9990
An abnormal value is detected during image position correction (color displacement correction).
Replace the DC controller PCB 2 (IMG).
E202
1st mirror stand HP detection trouble
0001
The 1st mirror stand fails to move tTransparency even when it retracts.
Replace the optical system HP sensor, optical system motor and reader controller PCB.
0002
The 1st mirror stand fails to move from HP even when it advances.
Replace the optical system HP sensor, optical system motor and reader controller PCB.
0101
*1
Backside reading glass (CIS) HP error
The HP cannot be detected in the detection (outward) of the HP position of the backside reading glass (CIS).
- Replace the CIS glass shift HP sensor (PI13).
- Replace the CIS glass shift motor (M6).
- Replace the ADF controller PCB.
0102
*1
Backside reading glass (CIS) HP error
The HP cannot be detected in the detection (homeward) of the HP position of the backside reading glass (CIS).
- Replace the CIS glass shift HP sensor (PI13).
- Replace the CIS glass shift motor (M6).
- Replace the ADF controller PCB.
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error code list
E225
Exposure lamp lighting trouble
0001
Light quantity of the exposure lamp has dropped.
Clean the white plate. Replace the exposure lamp.
0101
*1
The light volume of the scanning lamp (backside) has decreased.
- Check the connection of the flat cable between the CIS unit and ADF controller.
- Clean the white plate (CIS glass).
- Replace the CIS unit.
- Replace the ADF controller PCB.
E227
Reader unit power supply error
0001
When the 24 V port is OFF when the power is turned ON.
Disconnect and re-connect the power connector. Replace the power supply.
0002
When the 24 V port is OFF when a job is started.
0003
When the 24 V port is OFF when a job is finished.
0004
When the 24 V port is OFF during load drive.
0101
*1
The 24V port is turned off at power-on.
- Check the connection of the DDIS cable between the interface PCB and ADF controller PCB.
- Replace the interface PCB.
- Replace the ADF controller PCB.
0102
*1
The 24V port is turned off at job start.
0103
*1
The 24V port is turned off at job completion.
E240
Error in communication between main controller and DC controller
0000
Serial communication error
Check the connector connections. Check the DC controller PCB (MAISY). Replace the No.1 main controller circuit.
0002
When the response from the DC controller does not arrive within the prescribed period of time during printing
E246
Error related to counter memory
*2
E247
Error related to counter memory
*2
E248
Defective EEPROM on reader controller PCB
0000
SRAM PCB check error (at activation)
Check the connection of the SRAM PCB. Replace the SRAM PCB.
0001
Error when the power of the reader controller EEPROM is turned ON
Replace the reader controller PCB.
0002
Error when data is written into the reader controller EEPROM
0003
Reader controller EEPROM check error or error when data is read after it was written
0101
*1
Error of the EEPROM of the ADF controller PCB at power-on (24V OFF)
Replace the ADF controller PCB.
0102
*1
Error of the EEPROM of the ADF driver PCB at job start (24V OFF)
0103
*1
Error of the EEPROM of the ADF driver PCB at job completion (24V OFF)
E315
Image data trouble
000e
Damaged data (trouble in memory or HDD)
Software decoding error
Replace the image memory (SDRAM) or HDD.
E350
Soft ID board error
*2
E351
Main controller PCB error
0000
When a communication error has occurred in the main controller PCB at startup
Check the connections between the main controller PCB and main controller PCB (sub). Replace the main controller PCB. Replace the main controller PCB (sub).
E354
Error of the serial PCB
*2
E355
Error of the serial PCB
*2
E400
Feeder communication error
0001
Checksum error
Check the connections between the ADF controller PCB and main controller PCB (sub). Replace the ADF controller PCB. Replace the main controller PCB (sub).
0002
Reception status error
0003
Reception interrupt error
0100
*1
Communication error between the ADF controller PCB and interface PCB
- Check the connection of the DDIS cable between the memory PCB and ADF controller PCB.
- Replace the memory PCB.
- Replace the ADF controller PCB.
E413
Pressure motor trouble
0001
Pressure HP sensor OPEN
Replace the pressure motor.
0002
Pressure HP sensor CLOSE
E423*1
SDRAM error of the interface board
0001
SDRAM access error
Check the connection of the SDRAM on the memory PCB.
0002
Mismatch error between the SDRAM writing data and reading data
0003
Lack of SDRAM capacity
- Check the connection of the SDRAM on the memory PCB.
- Connect an appropriate SDRAM.
E490
Wrong model error
0001
When the feeder of another model has been detected
Connect the feeder for this unit.
E500*4
Finisher communication error
0000
When trouble in the prescribed number of times or in the prescribed period of time has been detected during communication between the copier itself and finisher
Check the connections between the DC controller PCB and finisher controller PCB. Replace the finisher controller PCB. Replace the DC controller PCB.
E503
Saddle communication error
0002
*5
When communication with the saddle stitcher is interrupted
- Check the connections between the saddle stitcher controller PCB and finisher controller PCB.
- Replace the saddle stitcher controller PCB and finisher controller PCB.
0003
*7
In case of losing communication with the puncher
- Check the connection between the puncher controller PCB and the finisher controller PCB.
- Replace the puncher controller PCB/finisher controller PCB.
E505
Finisher backup memory error
0001
*4/6
When the checksum value calculated by the CPU differs from the checksum values of the data held inside the RAM
Replace the finisher controller PCB.
0002
*6/7
When the verify processing is not completed even after 2000 ms have elapsed during data writing
E514*4
Bundling (forward rotation direction) error
8001
When the trailing edge fails to leave the trailing edge assist home position even when the trailing edge assist motor has been driven for 3 sec.
Replace the trailing edge assist motor (M109) and trailing edge assist home position sensor (PI109).
8002
When the trailing edge fails to return to the trailing edge assist home position even when the trailing edge assist motor has been driven for 3 sec.
E519*4
Error in gear change
8001
In case that the gear does not move out from the gear change HP even driving the gear change motor with 387-pulse.
Replace the gear change motor (M110) and the gear change HP sensor (PI117).
8002
In case that the gear does not return to the gear change HP even driving the gear change motor with 387-pulse.
E520*6
Offset error
8001
When the offset HP sensor fails to turn ON even though the offset motor was driven for 1000 ms toward the HP sensor approach side while the motor was running
- Check the offset HP sensor connectors.
- Check the offset motor connectors.
- Replace the offset HP sensor.
- Replace the offset motor.
- Replace the finisher controller PCB.
8002
When the offset HP sensor fails to turn OFF even though the offset motor was driven for 1000 ms toward the HP sensor escape side while the motor was running
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error code list
E530*4
Alignment error
8001
When the alignment plate fails to leave the alignment plate front home position sensor position even when the alignment plate front motor was driven for 4 sec.
Replace the alignment plate front motor (M103) and alignment plate front home position sensor (PI106).
8002
When the alignment plate fails to return to the alignment plate front home position sensor position even when the alignment plate front motor was driven for 4 sec.
E531*4/6
Stapler error
8001
When the stapler unit failed to leave the stapler home position even though 400 ms elapsed since the stapler operation started
- Check the stapler unit connectors.
- Replace the stapler unit.
- Replace the finisher controller PCB.
8002
When the stapler unit left the stapler home position but then failed to reach the stapler home position even though 400 ms elapsed since the stapler operation started. When the unit failed to reach the stapler home position within 400 ms even after operation in the reverse direction.
E532*4
Stapler movement error
8001
When the stapler fails to leave the stapler movement home position even though the stapler movement motor was driven for 5 sec.
Replace the stapler movement motor (M105) and stapler movement home position sensor (PI110).
8002
- When the stapler fails to return to the stapler movement home position even though the stapler movement motor was driven for 20 sec.
- When the stapler was not at the home position and the stapler alignment interference sensor was actuated
E535*4
Oscillation error
8001
When the stapler fails to leave the oscillation home position even though the oscillator motor was driven for 3 sec.
Replace the oscillator motor (M106) and oscillation home position sensor (PI105).
8002
Occurs when the oscillation guide close switch fails to be set to ON even when the oscillator motor is run in the reverse direction for 1 sec.
E537*4
Front alignment error
8001
When the alignment plate fails to leave the alignment plate back home position sensor position even though the alignment plate back motor was driven for 4 sec.
Replace the alignment plate back motor (M104) and alignment plate back home position sensor (PI107).
8002
When the alignment plate fails to return to the alignment plate back home position sensor position even though the alignment plate back motor was driven for 4 sec.
E540
Tray up/down error
8001
*6
When the sheet level could not be detected even though the standard tray was operated
- Check the standard tray HP sensor connectors.
- Check the standard tray clock sensor connectors.
- Check the standard tray shift motor connectors.
- Replace the standard tray HP sensor.
- Replace the standard tray clock sensor.
- Replace the standard tray shift motor.
- Replace the finisher controller PCB.
8003
*6
When the sensor is not reached even after 3000 ms when the standard tray was operated
- Check the standard tray HP sensor connectors.
- Check the standard tray clock sensor connectors.
- Check the standard tray shift motor connectors.
- Replace the standard tray HP sensor.
- Replace the standard tray clock sensor.
- Replace the standard tray shift motor.
- Replace the finisher controller PCB.
8005
*6
When the encoder clock signal of the standard tray is not detected for 2 or more times even after 300 ms when the standard tray was operated
8001
*4
- When the tray fails to return to the home position even when the 1st tray shift motor has been driven for 20 sec.
- When the tray fails to move to another area even when the 1st tray shift motor has been driven for 4 sec.
- Check the 1st tray shift area sensor connectors.
- Replace the 1st tray shift area sensor.
- Replace the 1st tray shift motor (M107).
8002
*4
When a danger area is reached before the sheet level is detected by the 1st tray sheet level detection sensor during the sheet level detection operation
- When a discontinuous area was detected during the tray operation
8003
*4
When the input of the clock signal could not be detected within 0.2 sec. during the operation of the 1st tray shift motor
8004
*4
When the input of the clock signal could not be detected within 0.2 sec. during the operation of the 1st tray shift motor
8005
*4
When the lock detection signal was set to OFF 150 ms after the lock detection signal was set to ON
8006
*4
When the lock detection signal could not be set to ON within 1 sec. after the start of the 1st tray shift motor drive
8007
*4
When the lock detection signal fails to go OFF when the 1st tray shift motor is stopped
E542*4
Tray shift error
8001
- When the tray fails to return to the home position even when the 2nd tray shift motor has been driven for 20 sec.
- When the tray fails to move to another area even when the 2nd tray shift motor has been driven for 4 sec.
- Check the 2nd tray shift area sensor board connectors.
- Replace the 2nd tray shift area sensor board.
- Replace the 2nd tray shift motor (M108).
8002
- When the upper limit area is reached before the sheet level is detected by the 2nd tray sheet level detection sensor 1 during a sheet level detection operation
- When a discontinuous area was detected during the tray operation
- When the fact that the area ahead of the 2nd tray sheet level detection sensor 2 has been reached is detected before the sheet level is detected by the 2nd tray sheet level detection sensor 2 during an escape operation
8004
When the input of the clock signal could not be detected within 0.2 sec. while the 2nd tray shift motor was running
8005
When the lock detection signal was set to OFF 150 ms after the lock detection signal was set to ON
8006
When the lock detection signal could not be set to ON within 1 sec. after the 2nd tray shift motor started driving
8007
When the lock detection signal fails to go OFF when the 2nd tray shift motor is stopped
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error code list
E575*6
8001
When the binding motor was driven for 2000 ms in the binding direction (HP sensor approach direction) during a binding motor operation but the binding HP sensor failed to turn ON
- Check the binding HP sensor connectors.
- Check the binding motor connectors.
- Check the binding HP sensor connectors.
- Replace the binding motor.
- Replace the finisher controller PCB.
8002
When the binding motor was driven for 2000 ms in the HP sensor escape direction during a binding motor operation but the binding HP sensor failed to turn OFF
E584*4
Error in shutter HP
8001
It does not get out from the shutter HP when the stack edging motor is activated for 3 sec.
-Check the connector of the shutter HP sensor
-Check the connector of the shutter open/closed clutch
-Check the connector of the stack edging lower roller clutch
-Check the connector of the stack edging motor
-Replace the shutter HP sensor
-Replace the shutter open/closed clutch
-Replace the stack edging lower roller clutch
-Replace the stack edging motor
-Replace the finisher controller PCB
8002
It does not return from the shutter HP when the stack edging motor is activated for 3 sec.
E586*6
Tray unit trouble
0001
- When the tray safety switch is actuated during a tray operation (up or down)
- When the tray was operated with the finger pinching prevention switch actuated
- Check the tray shift motor connectors.
- Check the tray safety switch connectors.
- Replace the tray shift motor.
- Replace the finisher controller PCB.
E590*7
8001
When the puncher cannot detect the punch home position sensor even when the punch motor is driven for 200 ms
- Check the punch home position sensor (P163) and punch motor clock sensor (P162) connectors.
- Replace the punch home position sensor (P163) and punch motor clock sensor (P162) connectors.
- Replace the punch motor (M61).
8002
When the puncher cannot detect the punch home position sensor after motor drive has stopped during the initial operation of the punch motor
E591*7
8001
When the light sensing voltage is less than 3.0 V even though the light-emitting duty ratio of the waste full detection sensor has been set to more than 66%
- Check the waste full detection sensor (LED6, PTR6) connectors.
- Replace the waste full detection sensors (LED6, PTR6).
8002
When the light sensing voltage is more than 2.0 V even though the light-emitting duty ratio of the waste full detection sensor has been set to 0%
E592*7
Sheet trailing edge, side registration sensor error
8001
When the light sensing voltage is less than 2.5 V even though the light-emitting duty ratio of the sheet trailing edge sensor has been set to more than 66%
- Check the sheet trailing edge sensor (LED5, PTR5) and side registration sensor (LED1-4, PTR1-4) connectors.
- Replace the sheet trailing edge sensor (LED5, PTR5) and side registration sensors (LED1-4, PTR1-4).
8002
When the light sensing voltage is more than 2.0 V even though the light-emitting duty ratio of the sheet trailing edge sensor has been set to 0%
8003
When the light sensing voltage is less than 2.5 V even though the light-emitting duty ratio of side registration sensor 1 (LED1, PTR1) has been set to more than 66%
8004
When the light sensing voltage is more than 2.0 V even though the light-emitting duty ratio of side registration sensor 1 (LED1, PTR1) has been set to 0%
8005
When the light sensing voltage is less than 2.5 V even though the light-emitting duty ratio of side registration sensor 2 (LED2, PTR2) has been set to more than 66%
8006
When the light sensing voltage is more than 2.0 V even though the light-emitting duty ratio of side registration sensor 2 (LED2, PTR2) has been set to 0%
8007
When the light sensing voltage is less than 2.5 V even though the light-emitting duty ratio of side registration sensor 3 (LED3, PTR3) has been set to more than 66%
8008
When the light sensing voltage is more than 2.0 V even though the light-emitting duty ratio of side registration sensor 3 (LED3, PTR3) has been set to 0%
8009
When the light sensing voltage is less than 2.5 V even though the light-emitting duty ratio of side registration sensor 4 (LED4, PTR4) has been set to more than 66%
800A
When the light sensing voltage is more than 2.0 V even though the light-emitting duty ratio of side registration sensor 4 (LED4, PTR4) has been set to 0%
E593*7
Side registration initializing error
8001
When the side registration fails to leave the side registration home position sensor position even when the punch slide unit is moved 9 mm during the initial operation of the side registration motor
- Check the side registration home position sensor (P161) connectors.
- Replace the side registration home position sensor (P161).
- Replace the side registration motor (M62).
8002
When the side registration fails to return to the side registration home position sensor position even when the punch slide unit is moved 37 mm during the initial operation of the side registration motor
E5F0*5
Saddle sheet positioning error
8001
When the sheet positioning plate home position sensor fails to turn ON even when the sheet positioning plate motor is driven by 1500 pulses
- Check the sheet positioning plate home position sensor (P17) connectors.
- Replace the sheet positioning plate home position sensor (P17).
- Replace the sheet positioning plate motor (M4).
8002
When the sheet positioning plate home position sensor fails to turn OFF even when the sheet positioning plate motor is driven by 300 pulses
E5F1*5
Saddle sheet creasing error
8001
When the number of detection pulses of the sheet creasing motor clock sensor has dropped below the prescribed number
- Check the sheet creasing motor clock sensor (P14) and sheet creasing home position sensor (P121) connectors.
- Replace the sheet creasing motor clock sensor (P14) and sheet creasing home position sensor (P121).
- Replace the sheet creasing motor (M2).
8002
When the sheet creasing home position sensor status fails to change even when the sheet creasing motor is driven for 3 sec.
When the sheet creasing home position sensor status fails to change even when the sheet creasing motor is driven for 3 sec.
E5F2*5
Saddle guide error
8001
When the guide home position sensor fails to turn ON even when the guide motor is driven by 700 pulses
- Check the guide home position sensor (P113) connectors.
- Replace the guide home position sensor (P113).
- Replace the guide motor (M3).
8002
When the guide home position sensor fails to turn OFF even when the guide motor is driven by 1 sec.
E5F3*5
Saddle alignment error
8001
When the alignment plate home position sensor fails to turn ON even when the alignment motor is driven for 0.5 sec. (or driven for 1.67 sec. during the initial operation)
- Check the alignment plate home position sensor (P15S) connectors.
- Replace the alignment plate home position sensor (P15S).
- Replace the alignment motor (M5S).
8002
When the alignment plate home position sensor fails to turn OFF even when the alignment motor is driven for 1 sec.
E5F4*5
Saddle rear stapler error
8001
When the stitch operation home position sensor fails to turn OFF even when the stitch motor (rear) has been run in the forward direction for at least 0.5 sec.
- Check the stitch operation home position sensor (rear, MS5S) connectors.
- Replace the stitch operation home position sensor (rear, MS5S).
- Replace the stitch motor (rear, M6S).
8002
When the stitch operation home position sensor fails to turn ON even when the stitch motor (rear) has been run in the reverse direction for at least 0.5 sec.
E5F5*5
Saddle front stapler error
8001
When the stitch operation home position sensor fails to turn OFF even when the stitch motor (front) has been run in the forward direction for at least 0.5 sec.
- Check the stitch operation home position sensor (front, MS7S) connectors.
- Replace the stitch operation home position sensor (front, MS7S).
- Replace the stitch motor (front, M7S).
8002
When the stitch operation home position sensor fails to turn ON even when the stitch motor (front) has been run in the reverse direction for at least 0.5 sec.
E5F6*5
Saddle sheet push plate stapler error
8001
When the sheet push plate home position sensor fails to turn ON even when the sheet push plate motor has been run for at least 0.3 sec.
- Check the sheet push plate home position sensor (P114S) connectors.
- Replace the sheet push plate home position sensor (P114S).
- Replace the sheet push plate motor (M8S).
8002
When the sheet push plate home position sensor fails to turn OFF even when the sheet push plate motor has been run for at least 80 ms
8003
When the sheet push plate edge position sensor fails to turn OFF even when the sheet push plate motor has been run for at least 80 ms
8004
When the number of pulses detected by the sheet push plate motor clock sensor has dropped below the prescribed number
8005
When the sheet push plate edge position sensor fails to turn ON even when the sheet push plate motor has been run for at least 0.3 sec.
E5F9*5
Saddle switch error
8001
When the entrance door switch is in the open status even when all the covers are closed
- Check the entrance door switch (MSW1),front cover close detection switch (MSW101).
- Replace the entrance door switch (MSW1), front cover close detection switch (MSW101).
8003
When the front cover close detection door switch is in the open status even when all the covers are closed
-
Technical Support Manager
50+ Posts
- Rep Power
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error code
E602
Hard disk trouble
Refer to "E602 details."
E604
Defective or insufficient image memory (SDRAM)
0000
When the amount of memory required for the model has not been recognized
Increase the amount of the SDRAM memory.
0001
When the memory for the MEAP applications is insufficient
0002
Memory greater than 1.5GB is installed as image memory (at activation).
Decrease memory to 1.5GB or less.
0512
When the memory is defective or insufficient (512 MB required)
Increase the amount of the SDRAM memory.
0758
When the memory is defective or insufficient (768 MB required)
1024
When the memory is defective or insufficient (1024 MB required)
1536
When the memory is defective or insufficient (1536 MB is required)
E609
Hard disk trouble
0008
When the HDD fails to reach the prescribed temperature within the prescribed period of time when it is started up
Replace with an HDD which is guaranteed to operate at low temperatures.
0009
When the HDD fails to reach the prescribed temperature when its operation is restored from the sleep mode
Replace with an HDD which is guaranteed to operate at low temperatures.
E610
Hard disk encryption key failure
0001
When there is no encryption board
Install the encryption board.
0002
Defective or insufficient memory
Increase the amount of memory.
0101
When the initialization of the area of the memory where the key is stored has failed
Turn the main power supply OFF and back ON. Replace the main controller PCB.
0102
When initialization of the encoding area has failed
Turn the main power supply OFF and back ON. Replace the encryption board.
0201
Error in encoding area
0202
Error in encoding area
0301
When the preparation of the encryption key has failed
0302
When an encryption key failure has been detected
Turn the main power supply OFF and back ON. Replace the main controller PCB.
0303
When an encryption key failure has been detected
The HDD is initialized by this error.
0401
When an error has been detected in the coding
Turn the main power supply OFF and back ON. Replace the encryption board.
0402
When an error has been detected in the decoding
E611
Rebooting repeat error due to SRAM failure, etc.
0000
Rebooting error when the SRAM data has been destroyed, the job information saved in the SRAM can no longer be read or when rebooting is otherwise repeated when the power is shut off and restored
- Clear the SRAM.
- Clear the power shutdown guaranteed jobs.
E674
FAX board communication trouble
0001
When an error in communication between the FAX board and main controller PCB has been detected for the prescribed number of times
Check the FAX board and main controller PCB connections. Replace the FAX board. Replace the main controller PCB.
0002
When an error in communication between the FAX board and main controller PCB has been detected for the prescribed number of times
0004
When trouble was detected while the modem IC was being accessed
0008
When trouble was detected while the port IC was being accessed
000C
When trouble was detected while the modem IC and port IC were being accessed
0010
When trouble has been detected when the timer device was opened
Replace the main controller PCB.
0011
When trouble has been detected when the timer device was started up
E677
External controller trouble
0003
External controller trouble
Check the cable connections. Re-install the external controller system.
When trouble was detected during the configuration check conducted when the external controller was started up
0010
When the controller of another model has been connected
Connect to the controller which supports this unit. Re-install the external controller system.
0080
When trouble has occurred in communication with the printer after the external controller started up normally
Check the cable connections. Re-install the external controller system.
E710
IPC initializing error
0001
When the ready status fails to be established within 3 sec. after the IPC chip started up
Check the cable connections.
E711
IPC communication error
0001
When error occurrence was set 4 or more times in the error register of the IPC chip within 1.5 sec.
Check the cable connections. Replace the ADF controller PCB. Replace the reader controller PCB.
E712
ADF/reader communication error
0000
When communication between the reader and ADF was interrupted and 5 or more sec. have elapsed without communication having been restored
Check the connector connections between the reader and ADF.
E713
Finisher/printer communication error
0004
When communication between the finisher and copier was interrupted
Check the cable connections. Replace the finisher controller PCB. Replace the DC controller PCB.
E716
Cassette pedestal/printer communication error
0000
A data communication error occurred. An error occurred in the DC controller/cassette pedestal controller PCB. (There is no meaning in the detailed error code.)
Check the cable connections. Replace the pedestal PCB. Replace the DC controller PCB.
E717
Error in communication with NE controller
0001
When the NE controller which was connected before the power was turned OFF could not be recognized when the power was turned back ON
Check the cable connections.
0002
When the IPC has a broken or disconnected wire or when an error has occurred where IPC communication cannot be recovered
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
-
Technical Support Manager
50+ Posts
- Rep Power
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error code
E719
Error in communication with coin vendor/card reader
0001
When the coin vendor which was connected before the power was turned OFF could not be recognized when the power was turned back ON
Check the cable connections.
0002
- When a wire in the IPC cable connected with the coin vendor is broken or disconnected or when an error has occurred where IPC communication cannot be recovered
- When a broken or disconnected wire in the sheet feed/delivery signal line was detected
- When an illegal connection has been detected (when Tx and Rx of IPC have been short-circuited)
In the service mode, clear the error by selecting COPIER > FUNCTION > CLEAR > ERR.
0003
An error occurred in communication with the coin vendor while obtaining unit cost at activation.
0011
When the card reader which was connected before the power was turned OFF could not be recognized when the power was turned back ON
0012
When a wire in the IPC cable connected with the card reader is broken or disconnected or when an error has occurred where IPC communication cannot be recovered
E730
PDL error
1001
PDL software trouble
Reset the PDL. Turn the main power OFF and back ON.
Initializing error at job startup
100A
PDL software trouble
When an initializing failure or other system error has occurred while a job was being processed
9004
OPEN interface communication error
Turn the main power OFF and back ON. Check the OPEN interface board and cable connections. Replace the external controller. Replace the OPEN interface board. Replace the main controller PCB.
Trouble in PAI communication with external controller
9005
When trouble in the connection of the video cable with the external controller has been detected
A006
PDL communication error
Reset the PDL. Turn the main power OFF and back ON. Check the UFR board connections. Re-install the system. Replace the main controller PCB. Format the whole system, and re-install.
When the PDL does not respond
A007
Mismatch of PDL version
Reset the PDL. Turn the main power OFF and back ON. Format the whole system, and re-install.
When the version of the main unit's control software unit and version of the PDL control software unit do not match during startup
B013
Trouble in PDL built-in font
Turn the main power OFF and back ON. Re-install the system. Format the whole system, and re-install.
When the font data is damaged at startup
C000
Initializing error
Format the whole system, and re-install. Replace the main controller PCB.
C001
HDD access error
Format the whole system, and re-install. Replace the HDD. Replace the main controller PCB.
E731
UFR PCB error
3000
When the UFR PCB cannot be recognized at startup
Check the UFR PCB connections*. Replace the UFR PCB*. Replace the main controller PCB.
3001
When the UFR PCB cannot be initialized at startup
3002
When the Rambus cannot be initialized
3015
When the image data do not reach the chip on the main controller PCB (main)
Turn the main power OFF and back ON. Replace the UFR PCB*. Replace the main controller PCB.
E732
Reader communication error
0001
DDI-S communication error
Check the connections between the reader controller PCB and main controller PCB. Check the power supply of the reader.
8888*2
The scanner model is different.
Check the scanner model and "COPIER>OPTION>BODY>SCANTYPE". 0 should be set for Image Reader E1/F1. 1 should be set for Image Reader G1.
9999
When scanner is detected for the first time from printer model (Not displayed in user screen. Displayed only in Service Mode > DISPLAY > ERR)
Turn the main power OFF and back ON.
E733
Printer communication error
0000
When the printer cannot be detected at startup
Check the connections between the DC controller PCB and main controller PCB. Check the power supply of the printer.
0001
DDI-P communication error
E740
Ethernet board trouble
0002
When an illegal MAC address was detected at startup
Replace the Ethernet board*. Replace the main controller PCB (sub: LAN-bar)**.
0003
When an illegal network ID was detected at startup
E743*1
DDI communication error
0000
A communication error between the main controller PCB and reader controller PCB was detected by the reader controller PCB.
- Check the connection of the DDIS cable.
- Replace the reader controller PCB.
- Replace the main controller PCB.
E744
Language file/BootROM error
0001
When the language version on the HDD and the bootable version do not match
Upgrade the language file version.
0002
When the size of the language on the HDD is too large
0003
When the language which is described in Config.txt on the HDD and which is to be selected cannot be found
When it is not possible to switch to the language on the HDD
0004
When it is not possible to switch to the language on the HDD
1000
When the BootROM of a different model has been connected
Replace the BootROM.
1001
When the system and BootROM versions do not match
Replace the BootROM. Upgrade the system version.
2000
When an illegal engine ID has been detected
Re-install the system.
4000
When an illegal DC controller PCB has been detected
Upgrade the DC controller PCB version.
E746
An error occurred in the connection to the main controller PCB (main).
0011*1
The voice board and voice recognition board recognized (connected) both of them.
Connect an appropriate board (voice board or voice recognition
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Technical Support Manager
50+ Posts
- Rep Power
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list
E747
Error in the main controller PCB
0000-1217
An error occurred in the main controller PCB (Main).
Turn the main power OFF/ON. Replace the main controller PCB (Main).
2000-3D00
An error occurred in communication with the main controller PCB (Sub PDRM-EF-A).
Remove and insert or replace the main controller PCB (Sub PDRM-EF-A). Replace the main controller PCB (Main).
3F00-3F07
It was detected that the main controller PCB (Sub PDRM-EF-A) was not attached.
Remove and insert or replace the main controller PCB (Sub PDRM-EF-A).
4000-5D00
An error occurred in communication with the main controller PCB (Sub PDRM-EF-A).
Remove and insert or replace the main controller PCB (Sub PDRM-EF-A). Replace the main controller PCB (Main).
5F00-5F07
It was detected that the main controller PCB (Sub PDRM-EF-A) was not attached.
Remove and insert or replace the main controller PCB (Sub PDRM-EF-A).
6000-7D00
An error occurred in communication with the main controller PCB (Sub R).
Remove and insert or replace the main controller PCB (Main).
7F00
It was detected that the main controller PCB (Sub R) was not attached.
Remove and insert or replace the main controller PCB (Sub R).
8000-9C00
An error occurred in communication with the OPEN interface PCB.
Remove and insert or replace the OPEN interface PCB. Replace the main controller PCB (Main).
9F00
It was detected that the main controller PCB (Sub OPEN) was not attached.
Remove and insert or replace the main controller PCB (Sub O-A/B).
A000-BC00
An error occurred in communication with the OPEN interface PCB.
Remove and insert or replace the OPEN interface PCB. Replace the main controller PCB (Main).
BF00
It was detected that the main controller PCB (Sub OPEN) was not attached.
Remove and insert or replace the main controller PCB (Sub O-A/B).
C000-DC00
An error occurred in communication with the main controller PCB (Sub SJ-A).
Remove and insert or replace the main controller PCB (Sub SJ-A). Replace the main controller PCB (Main).
DF00, DF01
It was detected that the main controller PCB (Sub SJ-A) was not attached.
Remove and insert or replace the main controller PCB (Sub SJ-A).
FF00
Invalid main controller PCB (Sub SJ-A/PDRM-EF-A/R) or OPEN interface PCB was detected.
Replace the main controller PCB (Sub SJ-A/PDRM-EF-A/R) or OPEN interface PCB supported by this machine.
EXXX
An unexpected interrupt was made from the ASIC.
Turn the main power OFF/ON. Replace the main controller PCB (Main).
E748
Error of the main controller PCB
4000
No ASIC of each main controller PCB (Sub SJ-A/PE/R) or OPEN interface PCB cannot be detected.
Remove and insert each main controller PCB (Sub SJ-A/PDRM-EF-A/R). Clean the terminal. Replace the PCB. Remove and insert the OPEN interface PCB. Clean the terminal. Replace the PCB. Replace the main controller PCB (Main)
4010
A failure of each main controller PCB (Sub SJ-A/PE/R) or OPEN interface PCB was detected.
Remove and insert each main controller PCB (Sub SJ-A/PDRM-EF-A/R). Clean the terminal. Replace the PCB. Remove and insert the OPEN interface PCB. Clean the terminal. Replace the PCB. Replace the main controller PCB (Main).
4020
It was detected that an invalid board was connected to the PCI expansion slot.
Attach a PCI expansion board (encryption board or voice board) supported by this machine.
4021
/SERROR signal of the PCI was detected. (Address parity error, etc.)
Remove and insert the PCI expansion board. Clean the terminal. Replace the board. Replace the main controller PCB (Main).
4030
HDD controller access error
Replace the main controller PCB (Sub LAN-bar-C). Replace the main controller PCB (Main).
4031
HDD access error
Check whether the aluminum tape is adhered in the HDD. Remove and insert the main controller PCB (Sub LAN-bar-C). Replace the HDD. Replace the main controller PCB. Replace the main controller PCB (Sub LAN-bar-C).
4040
An error occurred during access to each main controller PCB (Sub SJ/PDRM-EF/R) or OPEN interface PCB.
Remove and insert each board and connector. Replace the main board.
4042
SDRAM size erro
Remove and insert, replace, or expand the SDRAM. Replace the main controller PCB (Main).
4043
MAC address read error
Replace the main controller PCB (Sub LAN-bar-C). Replace the main controller PCB (Main).
4050
LAN controller access error
Replace the main controller PCB (Sub LAN-bar-C). Replace the main controller PCB (Main).
4150
Exhaustion of the battery for SRAM/RTC backup was detected.
Turn the main power OFF/ON. Replace the SRAM PCB.
4160
FAX I/F controller access error
Replace the main controller PCB (Main).
4190
IPC communication I/F controller (card reader, coin robo) access error
Replace the main controller PCB (Sub LAN-bar-C). Replace the main controller PCB (Main).
4210
Error during access to the ASIC for I/O or an interrupt processing
Replace the main controller PCB (Main).
4220
SDRAM (position of the slot: upper level) read error
Remove and insert or replace the SDRAM.
4221
SDRAM (position of the slot: lower level) read error
Remove and insert or replace the SDRAM.
4230
LCD controller access error
Replace the main controller PCB (Main).
4260
Write error at BootROM version update
Replace the BootROM.
4311
Error in detection of the main controller PCB (Sub RB-A)
Check the existence of the main controller PCB (Sub RB-A). Remove and insert or replace the main controller PCB (Sub RB-A).
48XX
CPU lock was detected at activation.
Remove and insert the main controller PCB (Sub RB-A). Remove and insert the DDR-SDRAM. Replace the controller PCB (Main).
When any of 4883, 4831, 4837, 4838, 4894, or 4854 occurred, perform the measures shown above after performing the following measures.
4883
The CPU path was locked at activation when initialization was performed for the main controller PCB (Sub RB-A) board.
Remove and insert the RB board. --> Replace the RB board. --> Replace the main board.
4831
4837
4838
4894
CPU was locked at activation when ASIC initialization was performed for each main controller PCB (Sub SJ/PE/R).
Remove and insert each main controller PCB (Sub SJ-A/PE/R). Clean the terminal. Replace the controller.
4854
CPU was locked at activation when ASIC initialization was performed for each main controller PCB (Sub LAN-bar).
Remove and insert each main controller PCB (Sub LAN-bar). Clean the terminal. Replace the controller.
4901
Emergency night power-off for 3.3V was detected during operation.
Check the connection in the octopus wiring of AC100V. Replace the controller power PCB. Replace the main controller PCB (Main). Check the power environment at the site.
4910
A board different from the main controller PCB for the machine was detected.
Replace the main controller PCB.
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Technical Support Manager
50+ Posts
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list
E749
Reboot instruction for changes in the product configuration
0001
Reboot instruction for changes in the PDL configuration
Turn the main power OFF/ON for recovery.
0003
Boot instruction for changes in the mAccele configuration
Turn the main power OFF/ON for recovery.
E751
Abnormal condition of the drum unit/toner bottle
"X" in the following errors shows "X=1: Reading" and "X=2: Writing". "x" shows colors [Y=1, M=2, C=3, K=4].
00Xx
Abnormal connection of the drum unit (Abnormal condition on the printer side)
Check the connection of the drum unit. / Replace the drum unit.
01Xx
Write error of the built-in memory in the drum unit
Check the connection of the drum unit. / Replace the drum unit.
02Xx
Data error of the built-in memory in the drum unit
Check the connection of the drum unit. / Replace the drum unit.
04Xx
CRC mismatch error in the drum unit
Check the connection of the drum unit. / Replace the drum unit.
05Xx
Drum unit communication error
Check the connection of the drum unit. / Replace the drum unit.
10Xx
Abnormal connection of the toner bottle (Abnormal condition on the printer side)
Check the connection of the toner bottle. / Replace the toner bottle.
11Xx
Write error of the built-in memory in the toner bottle
Check the connection of the toner bottle. / Replace the toner bottle.
12Xx
Data error of the built-in memory in the toner bottle
Check the connection of the toner bottle. / Replace the toner bottle.
14Xx
CRC mismatch error in the toner bottle
Check the connection of the toner bottle. / Replace the toner bottle.
15Xx
Toner bottle communication error
Check the connection of the toner bottle. / Replace the toner bottle.
9000
"24V down" was detected during communication with the drum unit or toner container. (The color cannot be identified.)
Check the power supply output of 24V series on the main power supply PCB.
E804
Controller fan error
0000
Stop of the power fan was detected.
Check the connection of the power fan. Replace the power fan.
0004
Stop of the controller fan was detected.
Check the connection of the controller fan. Replace the controller fan.
E805
Fan error
0000
Stop of the fixing exhaust fan was detected.
Check the connection of the fixing exhaust fan. Replace the fixing exhaust fan.
0001
Stop of the cleaner fan was detected.
Check the connection of the cleaner fan. Replace the cleaner fan.
0003
Stop of the IH power fan was detected.
Check the connection of the IH power fan. Replace the IH power fan.
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