service support tool

[tongee]

Hi everybody. Want to know what's new in service support tool V.4.74Em? thank.

[teckat]

Hi everybody. Want to know what's new in service support tool V.4.74Em? thank.

SST History Of Release:


=============================================
v4.74Em
[Supported OS]
- Windows 8.1 is now supported.
[Improvement]
- SST start up time is reduced.
- The registered firmware verification function is improved.
- The USB memory export function has been improved.
[Bug fix]
- Bug on firmware verification function at start up
- Bug on firmware type select function
- Incorrect firmware registration result indication
===============================================
v4.72Ek
- When uploading multiple data files the cancellation button is now enabled.
[Bug fix}
- Unregistered firmware indicated as registered firmware.
- Incorrect number of registered firmware may be displayed when firmware is registered.
- The message “Uploading the data…” is not cleared when uploading the data is completed.
================================================
v4.63Eg
[New product support]
Connection with the imageRUNNER ADVANCE Series is now supported.
[Bug fix]
- Multiple Sublog files and reports can be selected and downloaded at the same time..
- When installing an Encryption Board PCB or Main Controller 2 PCB, Some buttons have been disabled.
- imageRUNNER ADVANCE C2030 series firmware is not displayed on the list of the firmware stored in the USB memory.
- When the firmware in USB memory is selected for deletion, an error occurs and fails to delete firmware if total size of the selected firmware is greater than 2GB
=================================================
v4.52Ec
[New product support]
Connection with the imagePRESS C7010VPS Series is now supported.
[Bug fix}
- An error may occur when “Change Firmware Drive” is executed.
- An error may occur when firmware is exported to USB memory.
- Incorrect result (Error) is indicated when the batch processing information file (ALL, ALL_ADF) is registered.
- Batch process firmware registered status is not indicated
=================================================
v4.41Ea
[New product support]
Connection with imageRUNNER ADVANCE C2030 Series (v20.xx) is supported.
[Improvements]
- Allow SramImg.bin to download during key error occurrence.
- Shutdown process can be started from SST error screen.
- Firmware export function screen is unified.
- Display function of the firmware stored in USB memory has been added.
- Check function of the firmware stored in USB memory has been added.
- Delete function of the firmware stored in USB memory has been added.
- Execution of Shutdown/Reboot is made possible when returning to Main Menu from Assist Mode.
[Bug fix]
- Assist Mode does not work correctly after HDD format.
- Assist Mode does not work correctly with the machine does not have main firmware (SYSTEM).
- RCON firmware is downloaded to printer model with Assist Mode.
- Valid version information may be lost after SST upgrading.
- The optional language firmware of imageRUNNER ADVANCE C2030 series exported to USB memory may not be recognized
================================================== ==
v4.33Ez
[New product support]
- Connection with the imageRUNNER ADVANCE C2030 Series (v10.xx or later) is now supported.
[Improvement of Functions]
o Registration status indication of the imageRUNNER ADVANCE C2030 Series firmware has been added to the firmware registration screen.
[Bug Fix]
- Modification of the Assist Mode becoming disabled in certain conditions.
- Incorrect operation of the firmware storage drive change function
[Other]
- Sramlmg.bin download function added in v4.32Ey has been removed.
================================================== ==
v4.32Ey
- Advance imageRUNNER C2030 Series now supported.
- Reduction of Service Support Tool start up time
- Modification for Key error with Hard Drive Encryption Board installed
- The Service Support Tool version is now displayed in the “Ver. Info”
- Modification to show all the series names on the Series list in “Delete Backup”
================================================== ==
v4.24Ew
- When downloading firmware to the imageRUNNER ADVANCE Series with assist mode , the DCON firmware is not upgraded
================================================== ==
v4.23Ev
- The firmware stored in the optional accessory of the main controller is not downloaded in the Assist Mode when this accessory is not installed.
- Regarding Service Support Tool v4.22Et, a Runtime error occurs when the "Change" button is clicked after the Assist Mode Setting in System Management has been changed. This problem has been resolved.
- An unnecessary message shown below appears after installation of the main controller firmware is completed in Assist Mode. This happens only when the machine starts in the safe download mode and the Assist mode is started after an HDD format has been executed.
Regarding Service Support Tool v4.22Et, if the message shown below appeared in Assist Mode after the installation process of the main controller firmware is completed, the "Next" button must be clicked to go to the next step without doing any operation.
Service Support Tool v4.23Ev has been modified so that this message does not appear.
================================================== =============
v4.22Et
- Color imageRUNNER C3380/ C4580 series G3 Fax firmware automatic selection is now supported.
- Language selection for LANGUAGE and RUI in Assist Mode is now supported.
- Waiting time in Batch download processing has been reduced.
- Starting the following jobs at the end of Batch downloading is now supported. Entering Single mode, Shutdown & Restart.
- Downloading different versions of SYSTEM firmware in Single mode has been prohibited.
- Installation of downloaded firmware in Single mode is supported.
- Downloading with Assist mode after HDD format is supported.
- Download error due to improper operation on the imageRUNNER 3245 and imagePRESS 1135 series is prevented.
- Firmware search time has been reduced.
- Selection of individual firmware to be exported to USB memory is enabled.
- The use of the new USB-Parallel adapter (FY9-4368-000) with Windows Vista and Service Support Tool v4.22Et only is now supported.
- The Service Support Tool v4.22Et misjudges the version comparative result of accessories in Assist Mode.
- The Service Support Tool v4.22Et may not recognize registered firmware of a connected machine in Assist Mode.
- The Service Support Tool v4.22Et may not work properly when connected to an imageRUNNER 2270/ 8570/ 9070 series with a BootROM prior to v6.36.
================================================== ==============
v4.11Er
- Multiple firmware downloading on the single mode connection is made possible.
- File check function reinforcement.
- Target model expansion for auto restart on firmware export.
- Firmware version selection function for 2-line G3Fax board installation is added.
- Countermeasure for fault downloading in the 2-line G3Fax board.
- Auto distinction function, based on the version of the 2-line G3Fax board and the G4Fax board, has been added.
- The item name of selection check box for special and normal are changed. (JPN version only).
- A registration status display during export to USB memory is made available.
- Countermeasure for suspension problem in downloading to the machine not equipped with G4Fax on the assist mode.
- Countermeasure for the problem occurred when the registered firmware is misjudged as not registered on the assist mode.
- Countermeasure for slow response in the selection check box display in the main menu.
================================================== ================
v4.04Eq
Limited release.
- Some new models need to restart the main unit after executing "HDD Format > ALL", so the function which automatically executes a shutdown sequence is added for these models.
- New controller common firmware registration model, iRZZZZ, is supported.
- Timeout failure which occurs during download of System in new model is modified.
- Assist mode that offers similar function as ALL/ALL_HDF files without these files is added.
- Windows Vista (32-bit version) is supported (64-bit version is not supported).
- Reduction of batch processing time.
- Reduction of SST start-up time.
- Reduction of firmware registration and deletion time.
- Addition of progress bar display function for firmware registration processing.
- Addition of an identification function for normal firmware and special firmware.
- Prevention of improper downloading of multiple lines G3Fax board firmware with USB memory.
================================================== =================
v3.35Ek
- Modification of the error when registering System CD which stores firmware of multiple models
- Addition of the function which checks the file checksum at firmware registration
- Proper support of USB-serial conversion adaptor (with certain conditions)
- Version information of non-equipped accessories is sent from main unit. This bug is fixed.
- If you click Search button with the HDD route at firmware registration, Execution Error 70 occurs. This bug is fixed.
- During USB memory writing processing, Execution Error 35603 occurs. This bug is fixed.
- If you remove firmware and then register again, Execution Error occurs. This bug is fixed.

[copier tech]

Here is the latest SST if anyone needs it 😎

https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8

[teckat]

Here is the latest SST if anyone needs it 😎

https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8

Kool🍻
!!!

Note to add on for all those aspiring techs.

SST is just a Brick🏫> without Firmware💽

[rarroyo23]

Can please send me SST 4.33Ez compatible for Canon ir 3300 as I wish to repair the error code 602-0001 with system CD of 3300 my mail id is: rarroyo23@gmail.com, thanks so much

[teckat]

Can please send me SST 4.33Ez compatible for Canon ir 3300 as I wish to repair the error code 602-0001 with system CD of 3300 my mail id is: rarroyo23@gmail.com, thanks so much

Better get a HDD first.
Don't waste time trying to reload on that error code.
Note: new HDD or a refurbished on , must be formatted inside Printer with Printers Firmware FORMAT file, before reloading firmware.

[rarroyo23]

Better get a HDD first.
Don't waste time trying to reload on that error code.
Note: new HDD or a refurbished on , must be formatted inside Printer with Printers Firmware FORMAT file, before reloading firmware.

thank you teckat
and I have the hard drive, what are the drivers have not
so I need all
school need, but do not have the money to repair, gift them the hard drive to school

[teckat]

thank you teckat
and I have the hard drive, what are the drivers have not
so I need all
school need, but do not have the money to repair, gift them the hard drive to school

================================================== ===========
u don't need drivers > u mean iR3300 Firmware

u can use this link below for latest SST >will work in your model

posted by copier tech

https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8

[teckat]

SST CONNECTION_Printer_Laptop.jpg
Preparing System Software files for the Service Support Tool

1. Download the series model file2. Execute the series model file. This will place the file in the following location: [EXAMPLE MODEL LISTED]
“C:\Canon File Folder\SST Service Support Tool Folder\SST Files”.
SST1.jpg

SST2.jpg3. Start the Service Support Tool (SST) and select “Register Firmware”.
-------------------------------------------------------------------------------------

4. Right click the C: folder on the list and browse to the following location:
“C:\Canon File Folder\SST Service Support Tool Folder\SST Files\ iRxxxx (select your model & ver.#)”.
SST3.jpg
5. Click the SEARCH button and the Service Support Tool (SST) will search that folder for the
series model system software and propagate in the right <-of the SST screen.
SST4.jpg6. Click the “Register” button to install the series model system software.

[rarroyo23]

[QUOTE=teckat;508468]

thanks teckat
and I have the SST 4.74
I need the firmware for iR3300

1_ir.jpg

2_ir.jpg