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  1. #11
    Service Manager 10,000+ Posts
    service support tool

    teckat's Avatar
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    Re: service support tool

    [QUOTE=rarroyo23;508496]
    Quote Originally Posted by teckat View Post

    thanks teckat
    and I have the SST 4.74
    I need the firmware for iR3300

    Attachment 32165

    Attachment 32166

    see PM------everyone gets lucky sometime
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  2. #12
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    Re: service support tool

    Does any one have Service Support Tool Ver 4.75 or later supporting Canon IR Adv C3330.

    Thank U

  3. #13
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    Re: Need Canon Service Support Tool

    Quote Originally Posted by teckat View Post
    ================================================== ===========
    u don't need drivers > u mean iR3300 Firmware

    u can use this link below for latest SST >will work in your model

    posted by copier tech


    https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8
    thanks mr teckat,
    but the file has been removed.
    please update the link'

  4. #14
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    Re: service support tool

    Please reupload the file. thanks

  5. #15
    Senior Tech 100+ Posts
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    Re: service support tool

    Hello my friends:

    Download the SST:

    SSTv475Ep_Setup

    Regards.

  6. #16
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    Re: service support tool

    Thanks for the SST.

    Where can I find the firmware for IR 6020? Is there anyone who share or sell the firmware?

  7. #17
    It's not easy being green 1,000+ Posts Cipher's Avatar
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    Lightbulb Re: service support tool

    I've downloaded the latest version of the SST from the SIMS site.

    Q. Can I download firmware and manually add it to the SST? or can I only download the firmware at the point when I connect the service laptop running the SST to the MFD?

    I'm an Canon virgin, but I have a new gen3 imageRUNNER C5550i on it's way that I will need to setup, update and install.

  8. #18
    Service Manager 10,000+ Posts
    service support tool

    teckat's Avatar
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    Re: service support tool

    Quote Originally Posted by Cipher View Post
    I've downloaded the latest version of the SST from the SIMS site.

    Q. Can I download firmware and manually add it to the SST? or can I only download the firmware at the point when I connect the service laptop running the SST to the MFD?

    I'm an Canon virgin, but I have a new gen3 imageRUNNER C5550i on it's way that I will need to setup, update and install.


    download the firmware >> then register in SST----u don't need a connection to laptop to register firmware in SST

    if u have a network connection to printer --u can update firmware thru direct connection (no SST needed )
    ================================================== ===============================

    or a USB Thumbdrive

    CONTACT DELIVERY SYSTEM


    3 methods for using the CDS to update Firmware and how does it work?


    Method 1:

    The technician is onsite, enters service mode on the copier, selects the updater and has the machine attach to the CDS where the firmware is brought to the machine and the technician may select a version to apply and manually install the firmware.



    Method 2 :

    The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect to the CDS to obtain Firmware. The Firmware will reside on the device until such time as a service technician visits the device and manually applies the Firmware.



    Method 3:

    The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect with CDS, obtain the firmware and apply it automatically without any intervention of a technician.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #19
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    Re: service support tool

    Re-up, please, SST and the firmware on the Canon imageRUNNER ADVANCE C5235i
    Thanks

  10. #20
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    Re: service support tool

    Quote Originally Posted by copier tech View Post
    Here is the latest SST if anyone needs it ��

    https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8
    this file is removed by mega can sent canon ir 7105 sst by mail to me?
    info.soroshazar@yahoo.com

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