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  1. #1
    Senior Tech 100+ Posts RandyW's Avatar
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    imageRUNNER C1030if: NI-MH battery problem?

    we looked at 1 of these machines today that was turning off & on. I think it kept trying to initialize.

    we disconnected a battery and it stopped doing that but not everything would work after that I think (2nd hand info, I have to check with our tech who looked at it to see what it did for sure)

    what the battery cause that initializing problem if it was too weak?

    thanks.

  2. #2
    Service Manager 10,000+ Posts
    imageRUNNER C1030if: NI-MH battery problem?

    teckat's Avatar
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    Re: imageRUNNER C1030if: NI-MH battery problem?

    Connector J8124=Secondary battery for memory backup.


    Try Setting all WSD Print settings to "OFF"

    Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use WSD to "off"

    Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use WSD Browsing to "off"

    Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use Multi Cast Discovery to "off"
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Senior Tech 100+ Posts RandyW's Avatar
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    Re: imageRUNNER C1030if: NI-MH battery problem?

    Our guy went back over there and checked those settings. He said they were already set to off. I think he also accessed the service mode- can't say if he did anything or than that for sure...moved the machine to another spot in the office and plugged in to a different network jack. Started working. Maybe it was getting some strange electrical interference.

  4. #4
    Service Manager 10,000+ Posts
    imageRUNNER C1030if: NI-MH battery problem?

    teckat's Avatar
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    Re: imageRUNNER C1030if: NI-MH battery problem?

    Quote Originally Posted by RandyW View Post
    Our guy went back over there and checked those settings. He said they were already set to off. I think he also accessed the service mode- can't say if he did anything or than that for sure...moved the machine to another spot in the office and plugged in to a different network jack. Started working. Maybe it was getting some strange electrical interference.

    Plug a laptop into that Jack & see if same symptom happens.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Canon345
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    Re: imageRUNNER C1030if: NI-MH battery problem?

    What voltage is on the line? What is the ground to neutral reading?

  6. #6
    Master Of The Obvious 10,000+ Posts
    imageRUNNER C1030if: NI-MH battery problem?

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    Re: imageRUNNER C1030if: NI-MH battery problem?

    Has anyone considered replacing the $5 battery? I'd be curious to see if it helped. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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