Hi!
I would be grateful if anyone could help me
When scanning in color, background of image comes up pink or purple although original page's background is white. How do I resolve this issue?
Thanks.
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Hi!
I would be grateful if anyone could help me
When scanning in color, background of image comes up pink or purple although original page's background is white. How do I resolve this issue?
Thanks.
What have you done so far? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Originally Posted by bris
Canon
DR 9080C
Title : Pink Background on Scanned Images_
Scanning originals produces output with a pink background on both the front and back sides.
😨
This symptom can occur when scanning in color or black & white mode.
Solution :
This problem may be resolved by flashing the firmware.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Thank you for advise. After updating firmware and increasing contrast the problem has been resolved
Welcome
🍻 👀
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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