Hi all
I set up this canon copier IR C2880, on the net work i can ping it, loaded the driver on the pc but I can not print. when I go to the printer log I can see what i have sent. what must I do to make the machine print.
Thanks
Will Brown
Hi all
I set up this canon copier IR C2880, on the net work i can ping it, loaded the driver on the pc but I can not print. when I go to the printer log I can see what i have sent. what must I do to make the machine print.
Thanks
Will Brown
You have to make sure the machine is a printer and not just a copier. You have to go into Service Mode and check the Boot ROM version. If it ends with a "C", the machine is not a printer. If it ends with an "N", the machine is a printer and you can move on to your next step of troubleshooting.
Check for permissions, i.e. make sure there are no restrictions in the additional functions menu,
Regards
You may want to make sure you don't have a duplicate IP address. Unplug the ethernet cable from the copier and ping it again.
Also check the firmware versions in Service Mode - make sure the print is listed. The license may not have entered or taken properly.
I believe the 2880 comes standard with UFR II printing, make sure you installed this driver and not the PCL or PS unless you purchased those options.
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