Canon C7000VP Error Code 0271-05

[theprintshop]

I keep getting this error code E 000001-0271-05 every time I turn on my machine. I cannot find this error code ANYWHERE. Please help


- THEPRINTSHOP

[teckat]

I keep getting this error code E 000001-0271-05 every time I turn on my machine. I cannot find this error code ANYWHERE. Please help


- THEPRINTSHOP

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Codes updated in imagePRESS C7010VP Manual

E001-0271= Error in abnormally high temperature of fixing assembly.

0x71=Error: software detection of abnormally rising temperature at external heat upper roller sub thermistor.
When the external heat upper roller sub thermistor detects the temperature that exceeds the specified value (primary/secondary: 245 deg C) for 1 sec continuously.

x=
1: Primary fixing
2: Secondary fixing
External heat upper roller thermistor:
THM302(primary fixing),THM307(secondary fixing)
Fixing heater driver PCB: UN306(primary fixing), UN307(secondary fixing)
Fixing external driver PCB: UN304(primary fixing), UN305(secondary fixing)
Fixing duplexing feed driver PCB: UN311
DC controller PCB 1-2: UN124

Procedure Checks
1. Check for any caught harnesses. => Replace them if necessary.
- external heat upper roller sub thermistor
- between the external heat upper roller sub thermistor and the fixing external driver PCB
- between the fixing external driver PCB and the fixing duplexing feed driver PCB
- between the fixing duplexing feed driver PCB and the DC controller PCB 1-2
2. Check that the external heat upper roller sub thermistor is clean and properly installed. => Clean and reinstall it if necessary.
3. Replace the following parts if necessary.
- external heat upper roller thermistor
- fixing heater driver PCB
- fixing external driver PCB
- fixing duplexing feed driver PCB
- DC controller PCB 1-2
================================================== ================================================== ================
-When turning ON the power, be sure to turn ON the power in the following order: pickup/delivery accessories -> Main Body: Otherwise the pickup/
delivery accessories are not recognized.

execute ERR:
COPIER > FUNCTION > CLEAR > ERR. The error is cleared by turning OFF and then ON the power after ERR execution.