SOLVED! Thanks to all who made suggestions, as each one was a piece of the puzzle. Using TopAccess I was able to make the incremental changes at each suggestion. It seems that sometimes the new settings were not saved properly, even though I was pretty sure I had entered them correctly.
The solution used my existing port settings (465), but the key was to disable the SMTP Server and POP. I had thought for sure I had entered the Login name correctly, but when I went back it had been truncated. Once I corrected it per emujo, everything worked great (as both FAX to email & Scan to email).
Again we really appreciate the help.
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