Guys,
Quick heads up, can't see if this has been posted on here before. I have found a working method of getting scan to email set up by using the MX records on the customer's domain.
If you do a search for the customer's domain on the following site:
https://www.websense.com/content/mxrecordchecker.aspx
For instance the customer's domain is google.com. The MX record will return as google-com.mail.protection.outlook.com. Input that into your machine using port 25 and no authentication and voila! Scan to email works.
One down side - the customer can only scan to addresses within their own domain.
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