Lanier MP C3002

**88hawkfan** · 12-23-2015

I have a Lanier that is no longer able to scan to gmail, I've seen posts for the other manufacturers concerning a TSL change implemented by Google but haven't seen any remedies for the Ricoh machines. Anybody have any input or solutions I'm overlooking?

**slimslob** · 12-23-2015

Try changing port number from 465, SSL port, to 587, TLS port.

**88hawkfan** · 12-28-2015

Tried the different port numbers when I first started testing for the customer. I'll have to start studying up on the differences in TSL to see if it's an easy fix.

**Tonerbomb** · 12-28-2015

Is your frimwar current?? if not update it first.....................

**88hawkfan** · 12-28-2015

Everything is current and all was working as a test bed before Google updated their TSL. I'm beginning to think I will need to issue a device certificate before google will let the copier connect.

**88hawkfan** · 02-02-2016

Updated firmware again and all is working as it should be, the account is a ways away so rather than picking and choosing I updated all the firmware so I'm not sure which one actually fixed it. Thanks for the help guys.

**slimslob** · 02-03-2016

Originally Posted by 88hawkfan

Updated firmware again and all is working as it should be, the account is a ways away so rather than picking and choosing I updated all the firmware so I'm not sure which one actually fixed it. Thanks for the help guys.

That's what I usually do.