Ricoh MPc3502 scan to email

[tufbnme]

Can someone please tell me the settings to setup scan to email using Gmails SMTP server. I always let the IT guy do it and have never really wanted to know. I searched through the forum and got plenty of information but it seems foreign to me. Please put it in simple terms. Thanks

[slimslob]

I have posted this to a number of threads. Simple internet search.
https://support.google.com/a/answer/176600?hl=en

[copier tech]

Very simple, every setting you need is in user tools, file transfer tab

Going from memory here's all the settings you need (assuming you have set the network settings, IP address, gateway address etc, DNS must be 8.8.8.8)

SMTP address=smtp.gamil.com

User authentication ON

Auth info= your gmail email address & password

Use SSL on (will set the port to 465)

Administrator email can be anything

Page 2/3 must set "auto specify sender name to ON"

[tufbnme]

THANK YOU

[tufbnme]

Set it exactly as described and keep getting authentication errors.

[NeoMatrix]

Email Server: <smtp.googlemail.com>
Security <ssl/tls>
port <465>
Authentication method using <password normal>
User name : <A Citizen>

You might need to generate a SSL certificate if you are using SSL.

You might like to get the MFD going using port 25 no security first off,
then switch over to SSL port 465, 578, 995 for return email "pop" or "mapi" protocols.

I'm afraid there is no easy path for you to learn IT. It is a case of get in and learn how to set up email settings.


It's time to say "SELF" --I have to learn how to do this. And "SELF" might reply with "oh! it's not that hard now I've learnt it..."

[slimslob]

Set it exactly as described and keep getting authentication errors.

As who described, copier tech or the Google help document I sent? I am not certain whether the MP C3502 supports TLS. You may need to install or update the certificate for SSL. The following is best done on Windows 10 to have the most recent certificate.

1.Internet Explorer or Mozilla Firefox
• Mozilla Firefox
a. Open Firefox.
b. Select [Tools] => [Options].
c. Click the [Advanced] Tab then select [View Certificates].
d. Click on the [Authorities] tab.
e. Scroll through the list Until you see [Equifax].
f. Select [Google Internet Authority] then select the [Export] button.
g. Select a location to [Export the Certificate] then click [Save].
h. Click [OK] to close the Certificate Manager.
• Internet Explorer
a. Open internet Explorer.
b. Select [Internet Options].
c. Select the [Contents] tab then select [Certificates].
d. Select the [Trusted Root Certificates Authorities] tab.
e. Scroll the list and locate [Equifax Secure Authority Certificate].
f. Click the [Export] button.
g. Click [Next] in the Wizard.
h. Select [Base-64 encoded X.509 (.CER)] and click [Next].
i.Click the [Browse] button and choose where to save the certificate and name the file, then
click [Save].
j. Click [Next] in the Wizard, then click [Finish].
k. A message should appear that the export was successful. Click [OK].
l. Click [Close] to close the [Certificates] window, click [OK] to Exit Internet Option.

[tufbnme]

Once I export the cert. do I need to run or install it? How does installing this cert on my computer help with the MFP authenticating with the server?

[slimslob]

Once I export the cert. do I need to run or install it? How does installing this cert on my computer help with the MFP authenticating with the server?

The certificate is already installed in your browser. the instructions tell you how to copy the certificate from your browser and then copy it to the MFP. I guess I forgot to copy the text from the second page that said how to export in to the MFP.

1. Open WIM and login as the administrator
2. Click Configuration.
3. In the Security section click Site Certificate
4. If there already is a certificate listed, check the expire date. If it has expired delete it. If it is still good then the machine has a valid site certificate.
5. If you need to install a certificate, click Browse, navigate to and select the certificate you exported from the browser.
6. Click import
7. Check the expire date of the imported certificate. Until I updated to Windows 10, the certificates I exported had all expired.

[tufbnme]

There's a bit of important information. I installed the cert but still getting authentication error. I have jacked with this ALL day. THIS is why I gave up trying. Jeeeeeez