General printing question. We all have witnessed print jobs crash a mfp or printer. You unplug network and restart printer...... all good until you plug in network and printer crashes again. I am primarily familiar with Ricoh products. I know you can turn on access codes and it will flush the incoming jobs and problem solved. It works to get customer running again anyway until they determine what/who is crashing the printer.
Now we are taking on other brands in addition to Ricoh.
Are there better/other ways to "flush" offending print jobs sent to an ip address?
I recently had a college printer that kept crashing. I felt helpless to help them. I think someone was printing to wrong ip and there was a simple driver conflict. They needed to print and couldn't, every time you connected the printer to network, the printer crashed. Two days later, the offending computer/print job was gone and things are back to normal, but they were without a printer for 2 days.
What is a better way to do this other than changing ip address?