We have a library with several lexmarks and coin ops. The software running it is OCS (output control software). The coin op will recognize $$ put in but the mfp doesn't change from $0.00.
This has happened on 3 separate mfp/coin ops in the library. Unplugging and rebooting has fixed the other times it happened. This time, rebooting, booting up with everything disconnected, and adding a ground wire has not worked. I've tested the usb ports on the mfp and the usb coming from the coin op.
Anyone have any experience with OCS?