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Technician
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Sharp MX-3111 can't print
I am working on a sharp MX-3111 and for some reason when I send a print job to the machine it just disappears.
I have been working on sharps for years and have installed drivers thousands of times and have not seen this problem. This is being installed at a new customer so I was not sure about their network so I setup my laptop and a switch to eliminate their network. I have been through all of the settings and can not find anything wrong. I restored the settings and ran to another customer so I could clone the settings. Still nothing.
I can scan to email and print the pages from the web interface. When I send from the driver it does not give an error it just disappears. It does not matter if I print in color or not.
I think I have covered everything.
Thanks for any help.
Dean
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