Hey guys,
I have an issue on a Kyocera with a customer’s system where the print jobs sent to the server are being held as a temp files until eventually the spooler crashes and the files need to be cleared out manually. I have suggested changing emulation mode & updating to latest KX driver (they were previously using uni driver), no help so far. They also wrote a script to clear the files out each night, but apparently that’s not getting the job done either. The owner is a cheap scape and it’s definitely due to an issue on their network, but their rebuttal is going to be that the last machines worked fine. Not sure what else to try or if I have to start hinting it’s not the machine, it’s the environment....
Any input would be much appreciated!
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