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  1. #1
    Field Supervisor 500+ Posts
    Scanning Office365

    mansart's Avatar
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    Scanning Office365

    anyone having issue with scanning to Office356 smtp servers today??

    Seems like all my customers using 365 are getting time out errors.....

  2. #2
    Senior Tech 100+ Posts Dustin(WOP)'s Avatar
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    Re: Scanning Office365

    Same issue here, on hold with Microsoft support for 2 hours now...

  3. #3
    Senior Tech 100+ Posts Dustin(WOP)'s Avatar
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    Re: Scanning Office365

    Just got off the phone with tech support. TLS 1.0 &1.1 are being discontinued by O365. The update wasn't supposed to happen until 10-31-18 but they pushed it out early and Sharp, as well as other manufactures are not ready for it.
    See below link:
    https://support.microsoft.com/en-us/...-in-office-365

    Time to find a workaround for the time being until manufactures get the updates ready for TLS 1.2.

  4. #4
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    Re: Scanning Office365

    One of my coworkers just found this video published today. We have tested it and it is working for us. Essentially you need to put brackets around the SMTP sender address, such as <sender@email.com>


  5. #5
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    Re: Scanning Office365

    Quote Originally Posted by Grebom View Post
    One of my coworkers just found this video published today. We have tested it and it is working for us. Essentially you need to put brackets around the SMTP sender address, such as <sender@email.com>

    Dealt with this issue twice today. This solution worked in the first instance but not in the second.

  6. #6
    Field Supervisor 500+ Posts
    Scanning Office365

    mansart's Avatar
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    Re: Scanning Office365


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