email not working

[richs]

I replaced the main pcb on an Oki ES8473 to solve an error problem.After replacement all settings had to be re-input.They use office 365 to send email and I have checked all settings with the other machine they have there. They cant email.It errors out and seems to indicate that the machine can not find the server.I did change setting to use gmail and it worked.They want their office 365 account to work.

[mansart]

TT-063015_2.PDF


This is a Sharp bulletin regarding Office365 and email...... may be applicable to your problem

[slimslob]

The replacement board might not be at the same firmware level.

[richs]

The replacement board might not be at the same firmware level.

Last time I did a firmware on this machine it failed and then I had to replace the main pcb.Also I dont see anything related to email when going over the documents.Like I said....works with gmail thou.I did ask their IT person to reboot all routers and switches when he can.(probably he wont)

[richs]

Got it working.Did a factory reset and re input settings.