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  1. #11
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    Re: Ricoh MP4500 donīt print with "Deleting file" message

    Have you checked the error log on the copier for more information?

    Press the button on the op panel for "printer" and check there to see if there is an error.

  2. #12
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    Re: Ricoh MP4500 donīt print with "Deleting file" message

    Quote Originally Posted by jonhiker View Post
    Have you checked the error log on the copier for more information?

    Press the button on the op panel for "printer" and check there to see if there is an error.
    The print error log is empty.


    Thanks for comment

  3. #13
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Ricoh MP4500 donīt print with "Deleting file" message

    Quote Originally Posted by Fogonazo View Post
    The print error log is empty.


    Thanks for comment
    Al printer logs are deleted when power is cycled.

  4. #14
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    Re: Ricoh MP4500 donīt print with "Deleting file" message

    Quote Originally Posted by Fogonazo View Post
    Hi
    I have a Ricoh MP4500 with the following trouble.
    When send a printout, the data reception indicator flashes, "Printing" appears on the display and a couple of seconds later "Deleting file" appears, without printing anything.

    ŋ There is some configuration that causes this ?
    If customer is trying to print a webpage with rolling/ changing graphics, ricoh doesn't know how to interpret that information. Will hang every single time!!! Customer needs to copy & paste to another document or save as flat pdf & print. Bullzip is the answer.

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  5. #15
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    Re: Ricoh MP4500 donīt print with "Deleting file" message

    Quote Originally Posted by qbert69 View Post
    If customer is trying to print a webpage with rolling/ changing graphics, ricoh doesn't know how to interpret that information. Will hang every single time!!! Customer needs to copy & paste to another document or save as flat pdf & print. Bullzip is the answer.

    Sent from my SM-N950U1 using Tapatalk
    This is not the case, the windows test page is not printed.



    Thanks for your reply

  6. #16
    Field Supervisor 500+ Posts
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    Re: Ricoh MP4500 donīt print with "Deleting file" message

    Quote Originally Posted by Fogonazo View Post
    This is not the case, the windows test page is not printed.



    Thanks for your reply
    Do all the programs load on the mfp???...perhaps bad hard drive?

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

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