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  1. #1
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    print volume reporting solution for USB connected Ricoh printers

    Can anyone point me in the right direction on a client\server solution that collects meter counts on USB connected Ricoh printers. If it also collects the counts on networked machines all the better. The account that I need this for has 50 standalone USB connected printers along with 15 networked MFPs. Right now they are using the latest version of Copy Track to bill out their clients (law firm)but I believe the Copy Track product won't give me a total per machine printer\MFP meter read.
    If anyone is using Copy Track and knows that this solution can perform this task please let me know..

    Thanks in advance for any help you can provide.

  2. #2
    Master Of The Obvious 10,000+ Posts
    print volume reporting solution for USB connected Ricoh printers

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    Re: print volume reporting solution for USB connected Ricoh printers

    Printfleet has a utility that installs on the local PC to relay counts from USB printers. =^..^=
    Last edited by blackcat4866; 03-24-2019 at 09:30 PM.
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  3. #3
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    Re: print volume reporting solution for USB connected Ricoh printers

    Quote Originally Posted by blackcat4866 View Post
    Printfleet has a utility that installs on the local PC to relay counts from USB printers. =^..^=
    USB doesn't play too nicely with Printfleet....Printfleet uses SNMP to query machines on the ethernet network of which SNMP is a protocol of and gives complete machine statistics. print volume reporting solution for USB connected Ricoh printers

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  4. #4
    Senior Tech 100+ Posts Kimi's Avatar
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    Re: print volume reporting solution for USB connected Ricoh printers

    Netaphor Site Audit will do this.

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    Re: print volume reporting solution for USB connected Ricoh printers

    Quote Originally Posted by Kimi View Post
    Netaphor Site Audit will do this.
    How does it do a complete query through USB???print volume reporting solution for USB connected Ricoh printers

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  6. #6
    Senior Tech 100+ Posts Kimi's Avatar
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    Re: print volume reporting solution for USB connected Ricoh printers

    Quote Originally Posted by qbert69 View Post
    How does it do a complete query through USB???print volume reporting solution for USB connected Ricoh printers

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    SiteAudit finds printers directly connected (via USB or parallel connections) to a
    Windows host. To access the host, SiteAudit requires the credentials of a user who is an
    administrator on that host. To make sure that discovery succeeds, you should:

     Provide a credential that will work on all hosts
     Ensure that these credentials do NOT get locked out after a number of failed
    attempts
     Run the “Unauthenticated Hosts” reports to see which hosts did not allow access,
    and add the credentials for that host

  7. #7
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    Re: print volume reporting solution for USB connected Ricoh printers

    Quote Originally Posted by Kimi View Post
    SiteAudit finds printers directly connected (via USB or parallel connections) to a
    Windows host. To access the host, SiteAudit requires the credentials of a user who is an
    administrator on that host. To make sure that discovery succeeds, you should:

     Provide a credential that will work on all hosts
     Ensure that these credentials do NOT get locked out after a number of failed
    attempts
     Run the “Unauthenticated Hosts” reports to see which hosts did not allow access,
    and add the credentials for that host
    So how much "deep information" may be obtained such as machine error codes???print volume reporting solution for USB connected Ricoh printers

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  8. #8
    Senior Tech 100+ Posts Kimi's Avatar
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    Re: print volume reporting solution for USB connected Ricoh printers

    Quote Originally Posted by qbert69 View Post
    So how much "deep information" may be obtained such as machine error codes???print volume reporting solution for USB connected Ricoh printers

    Sent from my SM-N950U1 using Tapatalk
    I've never done it but see attached.

    Capture.jpg

  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: print volume reporting solution for USB connected Ricoh printers

    No way that USB(locally) connected printers will report all that info. We use Printfleet, but never attempted to connect local printer.
    Author mentioned he needs meter readings, that may be the case with this software or others like Printfleet.
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  10. #10
    Senior Tech 100+ Posts Kimi's Avatar
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    Re: print volume reporting solution for USB connected Ricoh printers

    OP should download Site Audit and get a trial license and test how well it works

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