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  1. #11
    Service Manager 10,000+ Posts
    Can't connect to router or get outside network

    Phil B.'s Avatar
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    Re: Can't connect to router or get outside network

    Quote Originally Posted by davel View Post
    SMB only affects scan to folder, the OP has issue with email.

    are you positively sure?
    alot of the "smb1" issues WERE scan to email


    the funny thing is...

    have you noticed the OP hasn't responded TO ANY of the other Q's or suggestions?

    and I was the first to comment! and I was # 2 out of 10

    Sorry I didn't pull my FULL " The Dentist " routine!

  2. #12
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Can't connect to router or get outside network

    Did it ever work? Are the SUBNET AND GATEWAY correct? Do they have a Sonic wall? Get with THERE IT.

  3. #13
    Senior Tech 250+ Posts
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    Re: Can't connect to router or get outside network

    It eventually became clear that the problem was intermittent, so it had to be a copier issue. I updated the firmware and haven't heard back since.

  4. #14
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Can't connect to router or get outside network

    Quote Originally Posted by mascan42 View Post
    It eventually became clear that the problem was intermittent, so it had to be a copier issue. I updated the firmware and haven't heard back since.

    That probably because there IT fixed it.

  5. #15
    Service Manager 10,000+ Posts
    Can't connect to router or get outside network

    Phil B.'s Avatar
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    Re: Can't connect to router or get outside network

    Quote Originally Posted by bsm2 View Post
    That probably because there IT fixed it.
    Their or there?

    Sent from my SM-G960U using Tapatalk

  6. #16
    General Troublemaker 250+ Posts ddude's Avatar
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    Re: Can't connect to router or get outside network

    Quote Originally Posted by Phil B. View Post
    Their or there?

    Sent from my SM-G960U using Tapatalk
    Their IT there fixed it.
    2000 mockingbirds = 2 kilomockingbirds

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