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  1. #1
    Senior Tech 250+ Posts
    Sharp MX-4070  - Papercut


    Join Date
    Oct 2008
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    Manchester, NH
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    459
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    Sharp MX-4070 - Papercut

    New to Papercut. Customer is trying out Papercut. When they have Papercut enabled, they enter the user number into driver, but it prints only in B/W. Color does not print. The drivers say it printed, but it does not. Similar to Sharp B/W user codes and someone tries to print color, it goes through the steps but does not print. Any thoughts would be appreciated.

  2. #2
    Senior Tech 100+ Posts ridgemill's Avatar
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    Sep 2017
    Location
    Bristol
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    140
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    19

    Re: Sharp MX-4070 - Papercut

    Make sure the copier's User Control is turned off; or turn off Disable Printing by Invalid User.

  3. #3
    Field Supervisor 500+ Posts
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    Jun 2009
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    /Florida
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    Re: Sharp MX-4070 - Papercut

    need to see if control of printing has color enable. then check user # and make sure they have permission to print color.

  4. #4
    Senior Tech 250+ Posts
    Sharp MX-4070  - Papercut


    Join Date
    Oct 2008
    Location
    Manchester, NH
    Posts
    459
    Rep Power
    37

    Re: Sharp MX-4070 - Papercut

    Sorry, no update. They took me out of the loop.

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