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  1. #1
    Trusted Tech 50+ Posts poz31 is on a distinguished road poz31's Avatar
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    Question DI 3510F

    I have a DI 3510F connected as a network printer and scanner
    Settings work because I can email to the people on the same domain
    But when I try to send email to others accounts like hotmail does not work
    It is using a POP3 account.

    AT the same time is there way I can put a title on the document to be scanned?
    so when I received the attachment will have a description of the file been scanned..
    costumer wants to see on the outlook a reference to de the document been received…

  2. #2
    Field Supervisor 500+ Posts TheOwl has a spectacular aura about TheOwl has a spectacular aura about TheOwl has a spectacular aura about TheOwl's Avatar
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    Sounds like your mail server has some security on that stops SMTP Relaying from going to other domains.

    Trying adding the machine to you mail system's white list or enable relaying of SMTP. Also try creating a mailbox for the machine on you mail server.

    The machine won't send using POP3 as this is the protocol used for receiving mail. SMTP is what the copier uses to send.

  3. #3
    OA techy Benedict is on a distinguished road
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    Wink OA technician

    H guys

    Must agree with all the other guys but you will have log into the machines web page and log in as 'administrator' enter the 'subject' under 'email and internet fax' under 'network'.You also add 'text'.As for 'gmail' and 'hotmail' accounts possibility is that they are blocked by the service provider you will have sit down with the IT administrator and that one out.Could also be block on the machine avoid malice mail or confidential documents being sent from the machine as it is a 'user' but not linked to any indivdual.

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