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  1. #1
    Technician
    Join Date
    Nov 2013
    Location
    Jersey City
    Posts
    14
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    22

    KM C8000 unable to connect to Creo IC-307

    We recently purchased a used C8000 with the Creo IC-307. The Creo does not see the machine connected to it. Dialog box with message "Can not access hardware components" (See attached screenshot).
    Could this be a Windows XP OS problem and not a Creo software or hardware issue? The Creo has the UK-103 dongle attached.

    To eliminate the machine interface or cable issue, I connected a Fiery IC-306 (from a C7000) which connected fine but will not print any files except for the configuration files from fiery Rip. I am assuming it needs the UK-102 dongle. Is there a work around.

    Kindly advice.

    IC-307 Error.jpg

  2. #2
    Junior Member
    Join Date
    Feb 2016
    Location
    г. Казань
    Posts
    6
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    0

    Re: KM C8000 unable to connect to Creo IC-307

    We have same problem....

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