Sad but true. Lately I don't feel excited to stay at office and Anydesk for hours installing, troubleshooting and making all that stuff.
This is so frustrating turning screwdriver isn't!
It's all about field work that I like. The day we grow up enough to need a tech to do service manager's duties I'm outta that door.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
But they don't even understand what you are asking from them.
SMTP ? Port ? They just tell you that they did not have to do anything with the last dealer so they expect the same.
And you can explain how much you want, it's a lost cause.
Most of them use Gmail address but it's a mess to setup now on MFP or copiers with the security.
On the other end you have public administration and school that have dedicated address but they have no support or we get told to fuck off.
So we've just created a scan@nameofmycompany.com and use it on all our copiers when we have to.
We just had a call come in for the exact same reason. The gmail account was created February 15th the day the copier was installed. It was also a Kyocera, but I doubt that makes any difference. It's almost like the App Password creation is triggering some kind of account audit. We haven't had a flood of calls come in for this issue, only the most recent install where a new gmail account was used for scanning. So there's definitely something new going on with gmail. Anybody else?
My guess is GMail smtp will stop working on machines pretty soon
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
So the question is, will the manufacturers start implementing OAuth into their devices to comply with these new security standards.
Scanners & other devices
For scanners or other devices using SMTP or less secure apps to send emails, use one of the following options:
- Configure the device to use OAuth.
- Use an alternative way to scan or send an email from the device.
- Configure an app password for use with the device.
Tip: If you replace your device, look for one that sends email using OAuth.
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