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  1. #11
    Senior Tech 100+ Posts time2fly's Avatar
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    Your IP address is wrong the third octet is wrong make sure that all but the last octet is the same and your subnet mask all have to be the same. Use a crossover cable if you are going straight from the PC to the copier.

  2. #12
    Senior Tech 100+ Posts
    IR 5000/6000 connect to PC

    Tim C's Avatar
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    You are using a CROSSOVER CABLE right?> Well the only thing left to do, with replacing parts is to do a System Flash. You must have service tool and the specific 5000/6000 data to do this. Sorry I can no provide this for you.

  3. #13
    Technician
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    thanks all senior,
    my IR 5000 has connect to my PC
    actually it cause of :
    1. my windows XP is trial version, i reinstal using SP 2
    2. ip setting for machine : 172.16.10.3
    for my pc 172.16.10.4
    and sm both are 255.255.000.000
    i tray to ping 172.16.10.3, no data loss
    thanks all

  4. #14
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    I may be mistaken,, and if I am,, somebody educate me

    Quote Originally Posted by blackcat4866 View Post
    I see a mistake right away.

    For your printer to be on the same network, your PC needs to be at any address: 172.16.11.xxx For example: 172.16.11.3
    With your PC at 172.16.10.5 it's on a different subnet and will not communicate or ping. =^..^=
    Hi blackcat! Initially I thought the same thing, that would be true if his subnet was 255.255.255.0 That signifies a class C network, and all but the last octet have to be the same. But his reported network is 255.255.0.0, which is a class B network, I believe only the first two octets have to match. This allows for a far greater number of network address' to be available. But on a small network, class B makes no sense.

    I may be mistaken,, and if I am,, somebody educate me

  5. #15
    Master Of The Obvious 10,000+ Posts
    IR 5000/6000 connect to PC

    blackcat4866's Avatar
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    Thanks for the correction mrfixit. I don't see many class B addresses, so that slipped right by me. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #16
    kamal101
    Guest

    ir5000 ip address

    hello, i know how to install a printer, but my problem is finding the ip address of canon ir5000 printer. can anyone help me about that.
    also the printer is on a simple network with a router. when i go to the router page 192.168.... i can see all the computers connected to the router, but not the printer.
    thanks.

  7. #17
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Quote Originally Posted by kamal101 View Post
    hello, i know how to install a printer, but my problem is finding the ip address of canon ir5000 printer. can anyone help me about that.
    also the printer is on a simple network with a router. when i go to the router page 192.168.... i can see all the computers connected to the router, but not the printer.
    thanks.
    Additional Functions
    Report Settings
    Network
    Print List

    This will give you a printout with all the copiers network settings.

  8. #18
    kamal101
    Guest

    install ir5000 on lan

    hello, i have finally figured out the ip address of the printer.
    it was 192.168.10.2, and my network ip (gateway) is : 192.168.2.1
    and mask is 255.255.255.0
    so i have changed printer's ip to an ip of same subnet :
    192.168.2.21
    when i add the printer with setup installation file, it doesn't find the printer. i tried to ping my pc from the printer, ne responses. i'm sure it is well plugged because there is a green light on the rj-45 printer's side, also on router's side.

    here are some of the printer's settings :
    IP address : 192.168.2.21
    Subnet mask : 255.255.255.0
    Gateway adress: 192.168.2.1 (also the router's address)
    Enable dhcp : ON
    enable rarp : off
    enable bootp : off

    DNS
    primary dns server : 192.168.2.1
    secondary dns server : 192.168.2.1
    Host name : canon
    Domain name : trendnet (very weird !!! , i have connected a trendnet router yesterday, and it kept that name??)
    dns dynamis update : OFF

    wins resolution : off
    netware : off
    appletalk : off
    smb : off

  9. #19
    Lead Service Technician 1,000+ Posts mrfixit51's Avatar
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    Real simple question...

    Have you restarted the copier since you changed your ip address settings? Changes made to the copier do not take affect till the copier is turned off, and back on. If you want the copier to maintain its address at .21 , turn off "enable dhcp".

  10. #20
    kamal101
    Guest

    i give up

    no, sorry it doesn't work even with dhcp turned off
    the light of the network card of printer is green
    i do not understand
    i gonna try changing the router....
    also i installed PS3_v4.37_Setup driver...

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