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  1. #1
    Technician Aries_1's Avatar
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    Samsung 5935 scan to SMB

    Having issues scanning to SMB on one of our boxes. Have tried everything and continuously get the error "Scan job is completed with error: File Existed"

  2. #2
    Master Of The Obvious 10,000+ Posts
    Samsung 5935 scan to SMB

    blackcat4866's Avatar
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    When you configured the web interface what did you put on the line "Scan File Folder"?

    This is a trick question. This line should be blank. The name of the share folder should be on the line called "Share Folder"
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Technician Aries_1's Avatar
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    It is blank - still same error message.

  4. #4
    Technician Aries_1's Avatar
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    SOLVED - customer uninstalled 2 of 3 antivirus programs running on the computer at once.

  5. #5
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    Re: Samsung 5935 scan to SMB

    The other issue with this that is NOT related to antivirus is in the Filing Method in the SMB client list. The error you are getting would be due to it being set to Cancel. Change it to Change File Name and you should not get that error.

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