Vector Graphics and Ricoh Products

[Vulkor]

Posting this in Connectivity as well. Maybe I can get an answer.


I have a customer that is a Ford Dealership. They can print pretty much anything to the Savin 816 or Savin 8035 with no problem, both have 384mb ram.

The stuff from ISOVIEW5 which according to this is "The IsoView product family consists of a group of intelligent viewers, which allow the display and printing of high-quality vector graphics. Normally, these are illustrations in the CGM format, which are based on the latest industry standards. A main application area for IsoView is the integration into interactive electronic manuals (IETM), such as spare parts or sales catalogs or maintenance instructions"

Software allows display and printing of vector graphics., ITEDO Software LLC

So Savin do support Vector Graphics. I tried changing the IO Buffer size and timeout time. I changed from Frame to Font Priority. Changed Network speed, nada. The job goes to printer and usually ends up failing. its a 1.6mb job. A 50mb Tiff image has no problem.

Do Savin/Ricoh have problem with VECTOR Graphics that an ADP Printer wouldn't? I know the PCL6 drivers default print Vector. I was able to print it as RASTER, but it looked Horrible.

[rthonpm]

Did you try PCL5 or RPCS? Generally for any kind of customer printing graphics I tend to recommend PostScript, but in this case if the sale has been made, it's past that point. Have you also turned error reporting and memory overflow reports on in the Printer Features of User Tools? Those might give the propellerheads among us something better to go on.

[Vulkor]

I can turn that on next time I'm there. I will have to ask the customer to change the driver. They have the pc's administratively locked down.

[KenB]

This may be a bit of work, but should prove if PostScript is needed:

Have the customer install the PostScript driver for the model in question on a PC, but set it up to print to a file, "C:\test.ps", for example.

Print a test file.

Copy that file to a CD, jump drive, etc... and take it to your office / demo room where you (hopefully) have a machine with PostScript installed.

There are a lot of ways to get the file to the printer, but a command prompt should work just fine.

Copy the file anywhere convenient, but the root of the C: is what I usually use.

Get to a command prompt, and type "lpr -S 192.168.1.10 -P lp c:\test.ps -o 1". Where 192.168.1.10 (or whatever) is the IP address of the printer. Note that the "S" and "P" are case sensitive, and the "-o" is a letter "o".

If the file prints correctly, you'll need to break the bad news that someone's got to pony up for a PostScript card.

[Vulkor]

I will keep this in Mind Kenb, but no PS machine. We don't keep them and RARELY Sell them.