Ricoh MFP and Windows 2003 Server Problem

[flemingw]

We have several Ricoh MFP (C3300, C4000, C2550) machines that were installed in November of 2009. They have been working fine with the RPCS driver installed on the network. We lost power last Friday on our main router and switch for about an hour. The file/print server (Win 2003 Server) did not go down during this time.

Since that time we can send a job to the Ricoh machine but it never prints. You can view the spooler and see the job and approximately 63.8KB ticks away on the left side of the indicator and after about 2 minutes the print job errors out and you have to cancel the job.

I have the Ricoh printer driver installed locally on my desktop and can print anything I want to the same Ricoh MFP.

Anyone seen this problem in your world?

[copyman20]

can you ping the printer from your server?

[mabawser]

try deleting the driver from the server and reloading it back on.

[copyman20]

Also check if you can see the printers web-interface from the server.

[wimps]

Try restarting the print spooler, if that does not work reload the driver with a fresh install

[luke001]

Try to deselect the snmp in port settings.