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  1. #1
    Major Asshole! 2,500+ Posts
    Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

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    Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

    Anyone got trouble scanning via SMB from a Ricoh box after Windows7 64 bit updated itself?

    A colleague of mine tried all the tricks and somehow he still can't scan - just to know if anyone else has this problem.

    Cheers!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  2. #2
    Field Supervisor 500+ Posts Vulkor's Avatar
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    Ya know I haven't tried in a bit, so I tried today and yep. Win 7 X64 SMB Scanning is not working. Tried on brand new Savin C5050 with newest firmware. Log in but cannot find specified path. Same with a C2525

    The XP Pcs can still access the Share on my Win 7x64, but not any copiers.

  3. #3
    Field Supervisor 500+ Posts Vulkor's Avatar
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    FOUND The Answer, It is Knowledge Base ID#119589

    When selecting the target PC on the [Browse Network] screen, "Cannot find the specified path. Please check the settings." is displayed.
    The personal firewall is open. It is possible to access the shared folder on the Windows 7 PC from another PC.
    How can I fix this?


    The problem is caused by the difference in dependencies when the network connection is established by SMB. (Windows 7 requires Samba 3.0.23 or later but the device only supports an older version of Samba.)
    Try entering the folder path manually, as follows:
    \\Computer Name\Folder Name


    I tried doing it manually instead of browsing and it worked, cheers

  4. #4
    Major Asshole! 2,500+ Posts
    Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

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    Thanks. I'll pass it on to my colleague who's having the problem.

    Cheers!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  5. #5
    Senior Tech 100+ Posts
    Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

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    Did you solve?

    We are looking for other infos, because we're having trouble with Win7.

    We have 2 PC with win 7 and 1 MP2000. One to 1 PC Scan works great, to the 2nd is not working (same PC, same installation, same Softwares)
    We are thinking of a Mac Address BlackList.
    Same network, same workgroup, we already checked: IP's Username & PWD, Firewall, Antivirus and Other f...ing Stuff.
    Permission folders are ok.

    If you can help us, you will win a free Sicilian "Granita".

    Best Regards!
    Vincenzo
    29 rouge unpair manque.... cous cous....

  6. #6
    Field Supervisor 500+ Posts Vulkor's Avatar
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    If EACH PC is exactly the Same Version of Windows 7, and have the Same Firewall, Same Security Settings and such perhaps spyware or a Virus. MAC ADDRESS Blacklisting is usually used on Routers. Can the PC that cannot scan see the shared folder of the other PC?

  7. #7
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
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    Is the problem child perhaps Windows 7 "Home"? If so, that could account for some of the problem.

    Another might be the network profile, is it public, home or work on the computer. This can affect how your computer is "seen" by other devices on the network.
    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx


    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

  8. #8
    Senior Tech 100+ Posts
    Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

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    We didn't check Spywares , we'll try,.
    It's Windows 7 Professional, with private network (we checked every option)

    It's weird!
    29 rouge unpair manque.... cous cous....

  9. #9
    Major Asshole! 2,500+ Posts
    Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

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    We just gave up on that - installed Filezilla Server and went via FTP.

    Thank you all for your replies.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

  10. #10
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    Quote Originally Posted by mrwho View Post
    We just gave up on that - installed Filezilla Server and went via FTP.

    Thank you all for your replies.
    Can you mail me the details please or pm them thanx, aabrnes1@gmail.com
    Grant me the serenity to accept the things I cannot change.

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