Does anyone have any idea what is actually going on when this message is displayed...
Situation: Km 4035 prints only after customer power cycles the machine.
Hardware: Rx 30 server for pharmacy work and windows lan network... (routers, switches, no windows server)
tech evaluation:
Tech checks km 4035... Km 4035 says its in a wait state...
Tech clears copier disconnects from network... Runs a 906 and reinstalls firmware...
Tech runs crossover cable to km 4035 and prints...
Tech connects km 4035 to network and prints...
Customer sends print job from rx 30 to km 4035... Km 4035 goes into wait state...
Tech contacts rx 30 tech support... Rx 30 tech support has problems printing to km 4035... Job is processed on print que but no print job just wait state...
Rx 30 tried using a printer connected via a parallel cable to the rx 30 server... Unable to print, then if it prints not the required amount of copies and then eventually it settles on wait state after 10 jobs...
At this point a 3 hour backlog of print jobs start pouring out of the km 4035...
Tech concludes something is wrong with the network... Network was hit by four power outages the day before...
Techs, copier and rx 30 techs, conclude... Something is fried on the network... Either a router or a modem...
Proffessional network technician will be arriving onsite tomorrow...
My question... What does the error message waiting mean in relation to a print job... And what could cause it...?
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