C6500 Print Driver will not allow installable options. Won't recognize finisher etc.
We just got the BizHub c6500 and I am able to print to it just fine, but if I want to choose stapling, booklet fold, etc. it will not allow me to because it does not see it. When I go to printer properties and try to install the options, it will not save the info and still acts as if the equipment is not there.
Two way communication is selected (I have tried it both ways), but I am not able to update the settings.
Any help would be appreciated.
Thanks in advance.