Results 1 to 2 of 2
  1. #1
    Trusted Tech 50+ Posts Jerrygbs's Avatar
    Join Date
    Dec 2008
    Location
    grantville, ga
    Posts
    61
    Post Thanks / Like
    Rep Power
    12

    samsung ml3312nd greenway software

    I have several ml 3312nd printers working fine on windows 7 and xp. When the customer logs-in to their greenway medical software the internal printing from greenway looses the 2nd paper tray. The customer has the printer loaded twice , once for the top tray once for the second tray. Obviously the greenway software is the problem any ideas on a fix ?


  2. #2
    General Troublemaker 250+ Posts ddude's Avatar
    Join Date
    Feb 2009
    Location
    Bridge, Under
    Posts
    439
    Post Thanks / Like
    Rep Power
    16

    Re: samsung ml3312nd greenway software

    The problem lies within the Greenway program, most likely the printer choices for this software is limited to virtual emulations- Easiest is to contact the helpdesk for Greenway directly and have a chat. See if they can set the printer for one that supports two-tray printing.

    2000 mockingbirds = 2 kilomockingbirds

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here