Hi guys, I'm having some trouble with my Ricoh Aficio MP 3500 and I hope someone can offer some help.
I've been in the process of setting up scan folders for about 30 different employees. I create a new program, browse the network, select the appropriate user, and then the appropriate shared folder on that user's PC. It's been working fine for the most part, however I have run into an issue with one of the computers.
When setting up a scan folder, the user must have a username and password for the printer to connect with that PC. With this one problem computer, I type in the correct username and the correct password and after pressing login, it endlessly keeps prompting me for the username and password that I already typed in!
This computer runs the same operating system as the rest, Windows 7. There is nothing atypical about the computer or any obvious reasons why this particular computer is giving me trouble
I hope someone can help me, I'd really appreciate it