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Technician
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Preview crashes on Mac runing Lion 10.7.x
When printing to an IRAdv C5051 with a B1 Fiery using Preview or Text editor, the Mac displays the following message:
"Preview quit unexpectedly while using the EF118958 (FF) plugg-in"
Has anyone had any experience of this issue?
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Service Manager
100+ Posts
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- 28
Re: Preview crashes on Mac runing Lion 10.7.x
Does the Mac even have a text editor installed? If not try TextMate, VIM or TextWrangler.
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Re: Preview crashes on Mac runing Lion 10.7.x
What type of file are you printing?
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Technician
- Rep Power
- 24
Re: Preview crashes on Mac runing Lion 10.7.x
its just a PDF file I believe and there trying to print it from preview unfortunately I'm not overly familiar with mac's I've sort of been thrown in at the deep end really
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Re: Preview crashes on Mac runing Lion 10.7.x
I though that might be the case, have them download a copy of Adobe Acrobat. I find Preview to be very buggy.
Hope that helps.
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Re: Preview crashes on Mac runing Lion 10.7.x
I print off my Lion mac server using adobe.
It does the job fine every time.
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Re: Preview crashes on Mac runing Lion 10.7.x
Known issue. Check the apple forum. Lots of good info there on it. Primarily affects fiery controllers in my experience.
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