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  1. #1
    Technician
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    Preview crashes on Mac runing Lion 10.7.x

    When printing to an IRAdv C5051 with a B1 Fiery using Preview or Text editor, the Mac displays the following message:

    "Preview quit unexpectedly while using the EF118958 (FF) plugg-in"

    Has anyone had any experience of this issue?

  2. #2
    Service Manager 100+ Posts
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    Re: Preview crashes on Mac runing Lion 10.7.x

    Does the Mac even have a text editor installed? If not try TextMate, VIM or TextWrangler.

  3. #3
    Technician
    Preview crashes on Mac runing Lion 10.7.x


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    Re: Preview crashes on Mac runing Lion 10.7.x

    What type of file are you printing?

  4. #4
    Technician
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    Re: Preview crashes on Mac runing Lion 10.7.x

    its just a PDF file I believe and there trying to print it from preview unfortunately I'm not overly familiar with mac's I've sort of been thrown in at the deep end really

  5. #5
    Technician
    Preview crashes on Mac runing Lion 10.7.x


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    Re: Preview crashes on Mac runing Lion 10.7.x

    I though that might be the case, have them download a copy of Adobe Acrobat. I find Preview to be very buggy.
    Hope that helps.

  6. #6
    Junior Member TBM's Avatar
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    Re: Preview crashes on Mac runing Lion 10.7.x

    I print off my Lion mac server using adobe.
    It does the job fine every time.

  7. #7
    Senior Tech 250+ Posts
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    Re: Preview crashes on Mac runing Lion 10.7.x

    Known issue. Check the apple forum. Lots of good info there on it. Primarily affects fiery controllers in my experience.

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