As we know, an IP address needs to be created by the server team when a static or manual network settings is used to configure an IP address in a printer. Recently, when we switched to the DHCP (Dynamic Host Configuration Protocol) setting to auto-grab an IP address from the subnet, the printer (Fuji Xerox Apeos350, 450 & 550 category / 1st generation printer) failed to detect so even though the port was enabled and the MAC address registered. The problem was that the control panel screen was hanged and the interrupt light button blinked. The printer could only return to the normal condition after the network cable was disconnected. I heard that it was caused by the incompatibility of protocol in the printer. Could anyone enlighten or advise on how to tackle this kind of problem?
Thank you.
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