Good Morning again all,

I just wanted to say thanks again for all the assistance and tips provided. Unfortunately, even after changing the parts and some other tinkering, we were still unable to resolve the smb issue. It was lucky for us that we were due for an upgrade, so we've since received a spanking new MP C4503 and have swapped out all our other machines simultaneously as well, so we've got a brand new fleet of copiers. I've had no issues with these thus far, just have to continously caution the users as they are the ones that cause problems when they use the machines incorrectly and then want to try fixing it themselves, instead of contacting the help desk. Anyways, thanks once again all. I really wish that we could have found the definite root of the problem with the 2550, but, sometimes some things just cannot be solved no matter how hard you try.

Have a great day all.... and can a mod mark this thread as solved and close it please? Thanks.