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  1. #1
    Technician MatthewS's Avatar
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    SMB vs FTP scanning

    Hi can someone tell me what method of folder scanning is recommended or better SMB or FTP? and tell me the pros and cons to both methods if possible.

  2. #2
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: SMB vs FTP scanning

    I think it depends on the client's network infrastructure. I find SMB easier to set up than FTP. For the scanning process itself it makes no difference.

  3. #3
    Master Of The Obvious 10,000+ Posts
    SMB vs FTP scanning

    blackcat4866's Avatar
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    Re: SMB vs FTP scanning

    It also depends on which manufacturer you're connecting. Sharp machines often run into port# problems with SMB scanning and Win7/Win8 OS.Though I prefer to use SMB scanning when folder scanning is requested, sometimes Sharpdesk (FTP) is a last and only resort. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Field Supervisor 2,500+ Posts
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    Re: SMB vs FTP scanning

    I prefer SMB scanning as no additional software is needed. FTP, if setup correctly, offers anonymous scanning but the service must be running on the local workstation or the KM ftp utility must be installed. I have many callbacks for FTP scanning, usually due to the FTP utility or the original tech using the IP address in a DHCP environment. SMB scanning is most often done and over with as I use a service account, or create a user that does not expire. Additionally, SMB allows you to work backwards from the MFP to browse the customers network structure and create your scan back to the folders. Emujo My2 cents
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  5. #5
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    Re: SMB vs FTP scanning

    Both work well, but SMB can be blocked by anti-virus software and firewalls. In many cases where SMB just can't do it due workstation or server configuration, FTP usually works. Try using a freeware called FileZilla.

  6. #6
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: SMB vs FTP scanning

    Quote Originally Posted by Amos Kaplan View Post
    Both work well, but SMB can be blocked by anti-virus software and firewalls. In many cases where SMB just can't do it due workstation or server configuration, FTP usually works. Try using a freeware called FileZilla.
    You'll find that FTP is often blocked in a lot of larger organisations as well. SMB is generally the best method to start with since it's already in use with any company with network shares. It also gives you the best choices in terms of access, and doesn't rely on any kind of middleware to work properly in most cases.

    All of that said, your mileage may vary by equipment, and the network infrastructure you find yourself in.

  7. #7
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: SMB vs FTP scanning

    I find FTP is a good backup plan if you can't set up SMB for some reasons. Like some older ricoh's won't work with recent M$ os.

    I usually pick filezilla server for FTP setups.

  8. #8
    Service Manager 2,500+ Posts
    SMB vs FTP scanning

    Hansoon's Avatar
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    Re: SMB vs FTP scanning

    Found too often that SMB is not working or stops working after MS updates. I'm using always FTP with this fine utility:

    http://www.pablosoftwaresolutions.co...rver_lite.html

    In case IT refuses to use FTP for whatever reasons ("security"?), I leave it up to them than to sort it out with SMB theirselves.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  9. #9
    xuanthu
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    Re: SMB vs FTP scanning

    Hi,anyone can help me? I need ricoh MP5000 firmware. My email : xuanthu986@gmail.com Thanks a lot

  10. #10
    Master Of The Obvious 10,000+ Posts
    SMB vs FTP scanning

    blackcat4866's Avatar
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    Re: SMB vs FTP scanning

    Hey, don't hijack Matthews thread.

    If you want to talk about Ricoh firmware start a new thread in the Ricoh forum. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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