Another how to for Scan to Email using Exchange Online:
I know there have been a lot of threads about this and a lot of different ways to resolve it, but this one is working well for me so I thought I would share it.
You will need to know the following items before proceeding:
1. Exchange Online admin login so that you can get to the Exchange Admin Console
2. The MX record used to route email through to the Exchange Online server (this can be found by going to mxtoolbox.com and searching the sites domain name)
3. Public IP address of the site
Steps:
1. Log in to Exchange online and open the Exchange Admin Console
2. In the list of items, search for "Connectors"
3. Add a new "Inbound Connector"
4. Give the connector a name (such as SMTP Relay Connector)
5. Set the connector type to "Partner"
6. Use "Opportunistic TLS"
7. Under "Domain Restrictions", set the option to "Restrict domains by IP addresses"
8. Add a "Sender Domain" and type in the domain name used by the site (ie. microsoft.com)
9. Add a "Sender IP Address" and type in the public IP address (can be found by Googling "What's my IP")
10. Save
11. Login into your MFD and change the SMTP settings to use the MX record name (find this by using mxtoolbox.com), use Port 25 and no authentication. The device will have to have an email address that uses the same domain name as the clients though.
Hopefully that should get a few people out of a pickle.
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