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  1. #1
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    incorrect paper size canon ir 2000

    Good Day Everyone

    i have a very odd problem on a old machine canon ir 2000,it will copy fine one day then the next will spit 2 pages out on A4 with both trays and say incorrect paper size but works fine on A4R,most of the spares have reached they life span i have checked sm and checked paper size sensors but still no luck???

  2. #2
    Senior Tech 100+ Posts hidius's Avatar
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    Re: incorrect paper size canon ir 2000

    try cleaning the sticky glue from the paper pickup solenoid

  3. #3
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    Re: incorrect paper size canon ir 2000

    thanks will give it a try

  4. #4
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    Re: incorrect paper size canon ir 2000

    Quote Originally Posted by hidius View Post
    try cleaning the sticky glue from the paper pickup solenoid
    Thank you managed to find the board is a problem unfortunately contacted canon nv they have told me they is not much spares readily available anymore for this particular machine best for upgrade ,i agree on this, i hope the customer has no sentimental value for this machine

  5. #5
    Service Manager 100+ Posts _SuabE_'s Avatar
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    Re: incorrect paper size canon ir 2000

    Quote Originally Posted by techstar View Post
    Thank you managed to find the board is a problem unfortunately contacted canon nv they have told me they is not much spares readily available anymore for this particular machine best for upgrade ,i agree on this, i hope the customer has no sentimental value for this machine

    I know this machine very well, it is only the sensor flag of the vertical path that does not return to its home position, Never a board problem, i used to fixed this "incorrect paper size" message couple of times especially for IR1600/2000, Canon will surely recommend to rubbish this machine because it is already discontinued products.

    Cheers

    Senior Technician Specialist
    A+; Network+
    Copier Brand handled: Canon, Lanier, Konica Minolta, Sharp, Ricoh, Kyocera Mita, Nashuatech, Ollivetti, Toshiba
    Printer Handled: Canon, HP, Epson, Brother, Samsung
    Duplicators: Risograph, Duplo

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