Hi,
Had a service meeting the other day, usual stuff, but one technician asked how many machines in the MIF should one tech be responsible for, ie 1 tech for 200/300/400 machines etc?
Service manager came up with a figure, which he said was Industry standard?? of in the older days of analogue machines, 1 tech would usually look after approx 250 machines, any higher and another tech would be hired. He continued, that now days the machines are easier to fix?? (not sure i agree) and said that 1 tech should have around 400 machines before another tech is hired?? Which i thought was excessive, as we have alot more machines now and alot less techs than we did 10-12 yrs ago. So, in conclusion
what is the industry standard on number of machines in MIF against number of techs??
tks
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