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  1. #1
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    Need advice with what copier brand I should purchase.

    This is my first post and I apologize if I'm post in the wrong forum. I'm currently in the middle of receiving proposals to replace 5 copiers. Ricoh 907EX, Ricoh 8001, Ricoh 6001, Ricoh 2851 and a Ricoh 4310n. I've met with 3 companies and the incumbent Ricoh and am looking for reliability of the copier especially in a warehouse environment. My choices are between Ricoh - Savin - Kyocera and Xerox. All of the proposals have been about the same price so I'm really focused on the reliability and durability of the machines. Any advice from any tech would be greatly appreciated and thank you in advance.


  2. #2
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    Re: Need advice with what copier brand I should purchase.

    Ricoh and xerox are reliable. Savin are rebadged ricoh. Machine price is less important if volumes are high. In this case cpc is more important. What sort of prices are they offering?

    Sent from my SM-G920F using Tapatalk


  3. #3
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    Re: Need advice with what copier brand I should purchase.

    Quote Originally Posted by NSD View Post
    Ricoh and xerox are reliable. Savin are rebadged ricoh. Machine price is less important if volumes are high. In this case cpc is more important. What sort of prices are they offering?

    Sent from my SM-G920F using Tapatalk
    5 year leases are coming in at about $1400 month including service and consumables.


  4. #4
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    Re: Need advice with what copier brand I should purchase.

    What cpc are they offering (low in the uk is .024 colour .003 mono) how much of that 1400 is service and how much lease. Is the old lease finishing or is there a settlement?

    Sent from my SM-G920F using Tapatalk


  5. #5
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    Re: Need advice with what copier brand I should purchase.

    Mono is between .0059 .0060 .0064 and .0071. Four different companies.


  6. #6
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    Re: Need advice with what copier brand I should purchase.

    Do you know average monthly volumes?

    Sent from my SM-G920F using Tapatalk


  7. #7
    Senior Tech 100+ Posts tjvincent's Avatar
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    Re: Need advice with what copier brand I should purchase.

    I would stick with Ricoh and let the Savin dealer battle on price since it's the same anyway, who would you get better service from ?


  8. #8
    Service Manager 1,000+ Posts
    Need advice with what copier brand I should purchase.

    nmfaxman's Avatar
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    Re: Need advice with what copier brand I should purchase.

    Get an onsite demo for each machine.
    Call in a service call for something simple, jam, service code or network problem.
    Evaluate each on response time, customer service, speed of diagnosis and hidden charges.

    In my opinion, a copier is a copier.
    The differences are ease of use and technical support given.

    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

  9. #9
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    Re: Need advice with what copier brand I should purchase.

    I have been at this for almost thirty years, and by far I believe Canon to be the most reliable and easiest to work on.

    Sent from my SM-N920R7 using Tapatalk


  10. #10
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    Re: Need advice with what copier brand I should purchase.

    It doesn`t mater what brand , it`s service . Review the company/ dealer you are buying from and see their after sale service


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