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  1. #1
    Technician netsrvs's Avatar
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    Average cost to replace hard drive without a contract

    On average what are dealers charging to replace a bad HD (including labor) on devices that don't currently carry a contract? Also, does anyone know what Canon/Ricoh charge for a replacement HD?

  2. #2
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    canon is about 400 for the drive and then you still have to push the firmware back to it.
    On the Toshiba line where I work it is about 150-175 for the drive and 150 for labor. That includes a reload of the firmware.
    And Star Trek was just a tv show...yeah right!

  3. #3
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Depends on the box and if you go threw the manufacturer to get it I would guess. Rizo wanted to charge us $800 for a drive once..... once.... And WE ARE A DEALER!!! DEALER!! WTF!! No wonder why Riso is slipping away. We just images a working one. Done.. done and done.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  4. #4
    Field Supervisor 500+ Posts
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    On ricohs that have a single drive, you can use an hdd that you purchase just about anywhere(we use Frye's). if it has dual drives, we get them from ricoh at about $400, our cost. if you can find the exact drives, that will also work. our labor charge is $125.00/hour. should take less than an hour.

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