HP CM 6030 MFP 13.20.00

[b1406]

Hi
I have a HP CM6030MFP with this error code 13.20.00 jam at right door.
I have checked for pieces of paper and cleaned the sensors, fuser sensor trays sensor door sensors and still got the same error.
I`m not very familiar with this model,any thing will help.
Thank you

[Elmtech]

Run the sensor test in troubleshooting

[b1406]

Run the sensor test in troubleshooting

Hi
I made the sensor test and got error.
The display message is something A1 B0 C0 etc I don`t understand.
A 0 stands for sensor (A) and 0 no detection?
Does this message indicate the faulty sensor or is just a message of all sensors.
thanks

[Elmtech]

Sensor test will show u the state of all sensors in the machine. U can them move yhem manually to see if the machine registers the change. Get the service manual for the machine it will detail how it.all works.