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  1. #1
    Technician Inko Press's Avatar
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    Riso RZ 300ep drum says "no ink" but it has.

    Hi everyone, i have a Riso RZ 300 ep with three drums, the bright red one says that there is no ink on it but its at itīs half more or less.
    Anyone knows what to do with it. Unfortunately i have not another ink cartridge to try it but i will on the next week.
    Thank you in advance.
    Oscar.

  2. #2
    Service Manager 100+ Posts _SuabE_'s Avatar
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    Re: Riso RZ 300ep drum says "no ink" but it has.

    Quote Originally Posted by Inko Press View Post
    Hi everyone, i have a Riso RZ 300 ep with three drums, the bright red one says that there is no ink on it but its at itīs half more or less.
    Anyone knows what to do with it. Unfortunately i have not another ink cartridge to try it but i will on the next week.
    Thank you in advance.
    Oscar.
    Check your ink pump, and ink hose it is clogged or the ink supply outlet inside the drum is clogged. If you noticed it will keep on initializing the ink then it will stop then, giving a no ink indication.

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  3. #3
    Technician Inko Press's Avatar
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    Re: Riso RZ 300ep drum says "no ink" but it has.

    Quote Originally Posted by _SuabE_ View Post
    Check your ink pump, and ink hose it is clogged or the ink supply outlet inside the drum is clogged. If you noticed it will keep on initializing the ink then it will stop then, giving a no ink indication.
    Thank you for you answer!! The ink hasnīt been used for a while and i think it may be a bit dry. How can i acces to the ink pump? Iīam totally new on Riso and i donīt have the service manual, only a userīs guide from the net. Thank you again.

  4. #4
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    Re: Riso RZ 300ep drum says "no ink" but it has.

    Quote Originally Posted by Inko Press View Post
    Thank you for you answer!! The ink hasnīt been used for a while and i think it may be a bit dry. How can i acces to the ink pump? Iīam totally new on Riso and i donīt have the service manual, only a userīs guide from the net. Thank you again.
    you can find the technical manual at qmanuals.com

    try the test codes to activate the ink pump.

    also try reprogramming the drum

    codes:

    117
    start

    clear

    890
    start

    best of luck

  5. #5
    Technician Inko Press's Avatar
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    Re: Riso RZ 300ep drum says "no ink" but it has.

    Quote Originally Posted by pj4nh View Post
    you can find the technical manual at qmanuals.com

    try the test codes to activate the ink pump.

    also try reprogramming the drum

    codes:

    117
    start

    clear

    890
    start

    best of luck
    Thank you for your answers,
    as i can see test mode only works without the ink cartridge, when the cartridge is on, only 0000 appears on the screen. i have tested the codes and no good news.

    The machine says that there are two errors:
    C01-512 The ink sensor did not go ON even when inking was performed for a preset duration
    and
    C01-563 Ink remaining amount is zero from the information on the RF-Tag

    any advice? Thank you!!

  6. #6
    Technician Inko Press's Avatar
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    Re: Riso RZ 300ep drum says "no ink" but it has.

    Finally, a new cartdrige arrived and everything runs ok at it seems....Thank you all.

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